Quincy Community Action Programs, Inc. is a $22 million not for profit community action agency with over 140 staff. Our mission is to endeavor to assist families and individuals in our communities to improve the quality of their lives by minimizing the effects of poverty, promoting self-sufficiency and advocating for social change. QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure and Reverse Mortgage Counseling, Housing Counseling and Homelessness Prevention, Head Start Early Care and Education, Fuel Assistance and Energy Conservation, Community Care for Kids (Child Care Resource & Referral Program), South West Community Food Center, Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.
Chief Operating Officer
Overview: Key executive level management position responsible for assuring high performing, multi service community action agency efficiently manages a broad range of agency functions in accordance with high agency standards, agency mission, contractual requirements and governing laws. Areas of key responsibility include integrated outcome focused client services, risk management/compliance oversight, strategic planning and agency wide outcome measures and data collection.
A successful candidate must believe in the core values of QCAP and be driven by the mission. Candidate will be seasoned, strategic, and a process-minded leader with experience in similar organizations. Candidate will have confidence to work as a leader within an executive management team, and in developing a performance culture among a group of diverse individuals. The COO must be a leader who is able to help others at QCAP deliver measurable, cost-effective results. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the potential that each member of the team brings to this mission and that helps agency staff develop creative, out of the box solutions to achieving QCAP’s mission and outcome goals.
• Oversee the agency’s Integrated Service Delivery System including assuring common intake, assessment and case management procedures function effectively and in accordance with QCAP’s outcome measures and goals within each program. Lead QCAP’s IMPACT (Intentionally Measuring Performance to Achieve Core Targets) process that measures and evaluates progress against goals for the organization and work with agency staff to assure goals are achieved. Assure that Program Directors and their staff across the agency receive on-going guidance and training to support this work.
• Oversee agency data collection and reporting compliance related to the Community Services Block Grant (CSBG), United Way and other funders as needed. Ensure that agency-wide reports are designed and prepared to include unduplicated information on client and household demographics, program and agency outcomes and services; includes reporting outcome measures to CEO and Board of Directors and customized reports for other key stakeholders, i.e. elected officials. Work in close collaboration with agency Program Directors, planning and data management staff and data consultants to assure data is collected accurately and efficiently.
• Work in close collaboration with the CEO and Chief Financial Officer (CFO) to develop and maintain an agency risk management assessment process. Work includes developing and regularly updating agency policies that assure compliance with government funder and oversight agency’s requirements and chairing internal Risk Management Committee. Provide oversight and guidance to agency Program Directors with respect to daily risk management compliance within programs.
• In collaboration with CEO oversee agency strategic planning process. Includes supervising and implementing activities to conduct the process with the Board of Directors, staff and the community. Includes on-going evaluation of client and community needs and whether agency services effectively respond to the needs and making recommendations for changes when necessary. Assure high quality Strategic Plan is written in accordance with the Dept. of Housing & Community Development’s CSBG requirements.
• Assist CEO and management team with program development.
• Supervise Planning Director and data consultants; direct their work to assure agency wide data collection and analysis, strategic planning, annual work plan/progress reports, integrated service delivery and other functions occur on a timely and accurate basis and in accordance with CSBG, United Way and other funders’ requirements.
Candidates Must Have:
• Bachelor’s Degree in Business Administration or related human service management degree. Master’s degree in related field or advanced education or certification preferred.
• Seven (7) years of experience in not for profit or related business organization including minimum of five (5) years’ experience in a responsible management position that includes supervisory experience.
• Demonstrated ability to evaluate the informational and business needs of a non-profit human services agency and develop suitable, efficient and effective business processes and practices to best fulfill organization’s data collection and information management needs.
• Ability to develop complex operating systems, understand complex financial information and assure agency contract compliance.
• Excellent communication skills including public speaking skills, one on one interpersonal skills, writing skills and computer skills.
Overview: Responsible for collecting and preparing agency-wide data for agency reporting purposes, conducting agency Strategic Planning process in conjunction with executive management team and evaluating the impact of agency outcome based performance measures.
The successful candidate will have a commitment to the mission and high quality service values of QCAP. The individual will be highly skilled in understanding the interrelationship between achieving the agency’s mission goals and outcome measures and have the analytical ability to evaluate effectiveness of outcome measures and data systems. The ability to effectively work with diverse constituent groups and to possess the interpersonal skills to do so is essential to successfully accomplishing this job.
• Work directly with agency programs to assure integrated service delivery system achieves agency goals of streamlined and high quality services to clients. Includes implementing agency IMPACT (Intentionally Measuring Performance to Achieve Core Targets) project and assisting with designing and tracking outcome measures and evaluating the system and making recommendations for system improvements when needed.
• Under direction of Chief Operating Officer (COO) conduct agency strategic planning process including implementing activities to conduct the process with the Board of Directors, staff and the community. Includes evaluating client needs and assessing agency services to ensure that they effectively respond to the client needs and making recommendations for changes when necessary. Write Plan document in accordance with agency and funders' standards.
• Prepare accurate and timely agency-wide data reports for Community Service Block Grant (CSBG) programmatic reporting requirements (Work plan, Progress Reports, etc.), United Way and other reports as directed. Assure data is collected utilizing the agency’s IMPACT model and CSBG ROMA (Results Oriented Management Accountability) compliance standards. Develop and prepare specialized agency data reports as needed by administration.
• Develop and maintain outcome measures database and work with data consultants and program staff with the development of methodology to collect accurate data within their respective programs. Make process improvements as needed.
• Maintain CSBG ROMA certification and provide guidance to staff on ROMA and assure standards are implemented.
• Assist administrative staff with agency wide administrative functions including assisting with maintaining agency website; preparing and maintaining agency e-newsletter; internal agency communications; agency-wide customer service standards; providing data needed for grant applications and new program development design; providing data in user friendly formats to help agency communicate public relations and educational information; providing support for agency-wide community events and fundraisers as needed.
Candidates Must Have:
• Bachelor’s degree in related field required. Master’s degree in related field preferred. • Minimum five (5) years’ experience in planning, data collection and/or related experience and knowledge of human service networks; prefer experience in not for profits or public sector.
• Excellent organization, analytical and communication skills including public speaking skills one on one interpersonal skills and writing skills. Must have demonstrated ability to complete work with superb accuracy, on a timely basis and understand complex government contract regulations and guidelines.
• Outstanding computer skills including extensive knowledge of databases and advanced database and Microsoft Office suite abilities and social media experience.
Responsible for managing General Ledger close and financial reporting. Supervision of Accounts Payable, Accounts Receivable and Grant/Project management, providing hands-on support and guidance to staff to effectively accomplish work of department. Assure that all financial records are maintained in accordance with the prescribed agency procedures, applicable Federal and State accounting regulations, GAAP, local, state and federal contract and budgetary reporting requirements. Prepare accurate and timely financial, budget and reporting information for use by program management, funding sources, auditors and the Board. Work with Program Managers and CFO to ensure cost control and regulatory compliance. Requires Bachelors in Accounting (CPA preferred) with 5-years of experience in accounting position with supervisory experience; state & federal contract and grant compliance and reporting. Must be highly analytical, detail oriented and organized. Requires excellent knowledge of Microsoft Office (Excel, Word, PowerPoint). Must be committed to working on behalf of low and moderate income clients.
Child & Family Engagement Specialist
Seeking candidate to serve residents in the Braintree and Quincy area. Responsible for working with families with children under 13 and the early education and care community to provide enrichment activities including playgroups, parenting workshops, family events and referrals to community resources that support parents and educators. Bachelor’s degree in Early Education or related field plus 1 year related experience. Knowledge of area resources preferred. Local travel required.
The successful applicant must have sensitivity to the needs of low income children and families and a strong commitment to their overall health and nutrition. Must have exceptional attention to detail, supervisory and training ability, fiscal aptitude and strong organizational skills to plan, implement, and supervise all activities related to nutrition component of the program. Bachelor’s Degree in in Nutrition is required. Registered Dietician is preferred.
Full time. Must have CDL and MA D.P.U. Bus Drivers license and proof of safe driving record.
Part-time. (Early morning/Late afternoon). Year round position. High School diploma and interest in supporting children's growth.
Lead Teacher (Toddlers)
38 hours/week - 52 weeks per year. Minimum of an Infant/Toddler CDA required. Degree preferred. Quincy location. Must be Lead Infant Toddler certified by the Department of Early Education and Care (EEC).
Full-Time openings. Excellent benefits. Must have a minimum of an Associate's Degree in ECE or earning degree and hold an Infant Toddler CDA. Quincy location. Must be Infant/Toddler Teacher Certified by the Department of Early Education and Care (EEC).
Preschool Classroom Aides
Part-time 1:00pm – 6:00pm Year Round, Excellent Benefits, High School Diploma and sincere interest in supporting young children’s growth and development. Quincy or Weymouth location.
Substitute Teacher/Classroom Aides
As needed positions covering classrooms in Quincy or Weymouth. Shifts vary between 7am and 6pm. Must be Teacher Certified by the Department of Early Ed. and Care (EEC) or working toward certification.
ESOL Teacher - Substitutes
Seeking a candidate to provide ESOL instruction to a diverse student body and to work as a team member to ensure that the program is operated in well-coordinated, coherent and effective manner in accordance with Department of Elementary and Secondary (DESE) and QCAP policies and procedures. This is an as-needed substitute position from September-June. Classes meet Mondays, Wednesdays, and Thursdays from 9:00am - 12:00 pm. Bachelor's degree required.
Seeking a candidate to provide ESOL instruction to a diverse student body and to work as a team member to ensure that the program is operated in well-coordinated, coherent and effective manner in accordance with Department of Elementary and Secondary (DESE) and QCAP policies and procedures. This is a part time position from September-June. Classes meet Mondays, Wednesdays, and Thursdays from 9:00am - 12:00 pm. Bachelor's degree required