Job Openings

Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 28,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 80 surrounding Norfolk County, South Shore and Metro Boston communities. 

QCAP’s mission states: “Through partnerships, community engagement, and advocacy, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives”.  

 QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.

If you are interested in a QCAP job opportunity, please send a cover letter outlining your experience for the position and a resume to:   

JOBS@QCAP.ORG
or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169

 QCAP seeks a diverse workforce and is an Equal Opportunity Employer.

 

Energy Certification Specialist 

Position Overview:

Determine applicant eligibility for Fuel Assistance Program low-income clients’ based upon program regulations and guidelines, while providing support to Intake Specialists’, Energy’s front desk, and Energy Conservations Programs.

Position Responsibilities (not all-inclusive):

  • Review Fuel Assistance applications for completeness, and determine client eligibility according to prescribed program guidelines, draft incomplete notices outlining additional documentation needed to complete application.
  • Perform data entry to update client computer file and make appropriate eligibility determination (certification).
  • Assisting with calculation and data entry of program payments.
  • Provide client assistance obtaining documents to access program services.
  • Assist with Energy Conservation Programs scheduling, payments, conducting eligibility screening, making program payments, and developing client notifications.

Candidate Qualification:

  • Associate’s Degree in Social Work/Human Services or related field or High School Diploma or equivalent plus 2 years’ experience in social work or human service field.
  • Ability to understand and interpret complex government guidelines and regulations, to calculate client income with accuracy and completeness.
  • Excellent computer skills, including ability to working with customized databases, Microsoft Office Applications (Word processing, Excel, etc.).
  • Excellent organization, communication, customer service, and interpersonal skills, ability to work in busy office and client service environment.
  • Ability to lift, push or pull office files, supplies, and equipment up to 10 lbs.
  • Commitment to and ability to work on behalf of low-income customers.

 

Energy Client Services Specialist –  Full Year & Seasonal Positions

Position Overview:

Serve as clients’ first line of contact with the Energy department. Respond to phone or in-person requests for assistance and/or information and conduct new applicant intake. Assist first time applicants, respond to phone inquiries, and schedule LIHEAP and Energy Conservation appointments.  Provide support to Energy department staff for a variety of projects and perform clerical duties for department as necessary.

Position Responsibilities (not all-inclusive):

  • Assist first time applicants with completing required Fuel Assistance forms and QCAP intake.
  • Provide clients with written notice of additional documentation required as needed at intake.
  • Educating clients regarding program guidelines, documentation requirements, eligibility determination process, and benefits distribution.
  • Maintain current and detailed knowledge of QCAP and Energy Programs guidelines, eligibility requirements and regulations, and respond directly to client inquiries.
  • Provide follow-up to ensure clients are access program services, while identifying specific client needs.
  • Maintain current knowledge of area services and resources, and provide clients with appropriate information and referrals.

Candidate Qualification:

  • Associate’s Degree in Social Work/Human Services or High School Diploma or equivalent plus 2 years’ experience in social service field.
  • Ability to understand and interpret complex government guidelines and regulations.
  • Strong computer skills, including experience working with customized database, Microsoft Office applications (word processing and excel applications).
  • Excellent time management, communication, interpersonal and customer service skills.
  • Ability to work in busy, social service and customer service environment.
  • Commitment to and ability to work on behalf of low-income customers.
  • Bilingual- Spanish preferred.

Energy Efficiency Office Assistant

Position Overview:

Serve as clients’ first line of contact within the Energy Efficiency group within the Energy department.  Respond to phone or in-person requests for assistance and/or information.  Screen client files ensuring all required information is obtained prior to work being performed, and schedule appointments for Energy Efficiency services for all field staff.

Position Responsibilities (not all-inclusive):

  • Assist Energy Efficiency Programs by conducting eligibility screening, making program payments, and developing client notifications. 
  • Solicit and schedule energy audits, final inspections, and in-process inspections.
  • Maintain and update contractor lists, client in-process tracking list, and other data entry duties.
  • Perform data entry of payment information for contractor payments to ensure timely and accurate payment of installed measures.   
  • Perform data entry into customized conservation databases to ensure accurate and timely reporting to the State and Utilities.

Candidate Qualification:

  • A High School Diploma or equivalent.
  • Minimum of two years’ experience in human or customer services, or related field.
  • Computer skills, including experience and ability to use Microsoft Office applications (Word, Excel, etc.) and customized software programs.
  • Ability to understand and communicate government guidelines and regulations.
  • Excellent organization, communication, customer service, and interpersonal skills, ability to work in busy office and client service environment, and perform all duties outlined above in job responsibilities.
  • Commitment to and ability to work on behalf of low-income customers.

 

Housing Flex Services Coordinator

Position Overview:

Provide support to clients who are homeless, experiencing homelessness, or at-risk of homelessness and are experiencing depression with housing services via the QCAP’s Flexible Services Program. The Flex Services Coordinator will provide intake and assessment and on-going services to qualified clients. For clients facing eviction, the Flex Services Coordinator will provide rental assistance application support, including assistance in accessing funds and providing rental assistance funds, landlord mediation, and fair housing advocacy. For clients who need to obtain housing, the Flex Services Coordinator will provide housing search assistance, housing application assistance, and housing placement assistance. Each eligible client will work with the Flex Services Coordinator to develop their client service and stabilization plans, which will include referrals to other agency and community services as applicable.

Position Responsibilities (not all-inclusive):

  • Serve as the Flexible Services Program primary contact point, advocate, and community informational resource for participants.
  • Provide regular case management and referral services for identified clients to aid in reaching the goal of housing stability.
  • Clearly document client plans and outcomes and maintain QCAP and Funder electronic databases.
  • Perform client intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
  • Build, strengthen and foster strategic connections with key organizations and institutions throughout region with a focus on those that work with or house low-income families.
  • Identify families that are at risk of homelessness and provide them with customized one-on-one support to stabilize their housing including the administration of financial assistance, landlord negotiation, mediation, fair housing counseling and ongoing coaching/case management.
  • Assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Provide follow-up assistance with clients as needed.
  • Refer and assist clients with applications for multiple program services as part of their case management.
  • Work collaboratively with community partners to provide additional referral services.
  • Obtain HUD Certification and participate in on-going training as needed.

Candidate Qualification:

  • Bachelor’s degree in a social services, public health, or other related field; Master’s degree preferred.
  • Experience working with behavioral health clients preferred.
  • HUD Housing Counseling Certification preferred.
  • Three years of experience working in a related field.
  • Superb accuracy and attention to detail is a must. Excellent project management skills, as well, organization, record keeping, initiative and follow-through abilities. Demonstrated ability to conduct effective client interviewing, to develop client case management plans and to document plans and client outcomes.

 

Housing Outreach Assistant 

Position Overview:

Responsible for providing comprehensive client assessment with both homeownership program clients as well as homelessness prevention clients. Working with first time home buyers (FTHB) to navigate the registration process, performing intakes for mortgage foreclosure clients and working with homelessness prevention clients for housing search. Work in collaboration with clients, QCAP staff, funders, and the community to provide services.

Position Responsibilities (not all-inclusive):

  • Perform face-to-face intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
  • Build, strengthen and foster strategic connections with key organizations and institutions throughout region with a focus on those that work with or house low income families.
  • Facilitate monthly affordable housing workshops where attendees learn about and complete the state CHAMP application and the Federal S-8 centralized waiting list application.
  • Further assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Work with clients to ensure they follow-up with housing authorities, and provide any other assistance necessary to facilitate these applications.
  • Update the existing Housing Search Guide to include all housing area resources as well as the Homeownership Resource Guide.
  • Provide administrative support to the Homeownership Program, including but not limited to: intake clients calling for Homeownership services; collect release forms; request and receive income verification paper work and other documents as necessary.
  • Be the point of contact for all first time homebuyer (FTHB) registrants. Ensure that all release forms and payment has been collected prior to class attendance. Answer emails and phone calls regarding first time home buyer education using the frequently asked questions document provided.

Candidate Qualification:

  • An Associate’s Degree or equivalent plus 1-year experience in social work housing or human service field, or Bachelor’s Degree in related field.
  • Demonstrated ability to conduct effective client interviewing.
  • HUD Housing Counseling Certification preferred.
  • Demonstrated knowledge of community resources available to low income households.
  • Excellent computer skills, including experience working with database and word processing applications.
  • Excellent time management skills including strong communication and interpersonal skills.
  • Commitment to and ability to work with sensitivity to the complex needs of low-income clients.
  • Demonstrated commitment to working on behalf of and effectively with diverse individuals and organizations.

 

Food Center Worker

Position Overview:

This is a part-time position for a bilingual Spanish-speaking individual to help with the daily food order distribution at QCAP’s Southwest Community Food Center at 1 Copeland St. in Quincy. Working as part of a team, the Food Center Worker will provide client intake and assessment, schedule monthly appointments, and prepare and distribute food orders. This person will also provide interpretation services with clients for intake, SNAP application assistance, and food distribution and work in collaboration with QCAP staff to provide referral services to other QCAP services.

Position Responsibilities (not all-inclusive):

  •  Ability to speak Spanish required.
  • Provide interpretation services at client intake, food distribution, and SNAP application assistance.
  • Assist with answering phones, making appointments or referrals as needed.
  • Assist with data entry in client data management system.
  • Assist with file maintenance, including filing organization and pulling client files.
  • Assist with food order preparation and distribution.

 Candidate Qualification:

  • 1 years’ experience and/or applicable work experience in food distribution and customer service.
  • High School diploma or equivalency preferred.
  • Strong computer skills, including experience working with database and word processing applications.
  • Ability to work independently and as part of a team.
  • Ability to use copier, scanner, email and internet.
  • Ability to work with a diverse population.
  • Demonstrate commitment to working in a professional capacity on behalf of low/moderate income clients.
  • Ability to lift 25 lbs.

 PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Ability to lift 25 pounds unassisted. Specific vision abilities required by this job include close vision, use of computers and paperwork. 

 

Family Service Worker

Position Overview:

Establish mutually respectful partnerships with Head Start/Early Head Start families in order to promote their participation in the program and their children’s education, support access to available services and resources and assist families to work towards increased self-sufficiency. This is a full time 35/52 position.

 Position Responsibilities (not all-inclusive):

  • Schedule and conduct home visits to carry out the Partnership Planning process as needed. Ensure that all necessary follow-up and referrals take place and that families in crisis are referred for needed services immediately.
  • Provide experiences and activities for families that support and enhance parents’ role as the principal influence in their children’s education including opportunities for children and families to participate in family literacy services; ensure that experiences and activities are respectful of the culture, traditions, lifestyle, language and values of each family and community.
  • Prepare and maintain child/family files and report forms accurately, thoroughly and on a timely basis as required by ACF/EEC and all other funding sources.
  • Plan and develop a communication system among staff and families in order to assure family and program issues are appropriately communicated and action plans are carried out.

 Candidate Qualification:

  • Must have a credential or certification in social work, human services, family services, counseling or a related field within eighteen months of hire, plus two years of work experience in a related field.
  • Knowledge of community resources desired.
  • Ability to work well with diverse families and service agencies in the community.
  • Ability to independently travel to all program sites or other meeting locations; MA driver’s license preferred.

 

Family & Provider Specialist

 Position Overview:

 Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.

 Position Responsibilities (not all-inclusive):

  • Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.
  • Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resource.
  • Demonstrated ability to perform math calculations and work with computerized databases and customized software programs; Intermediate or above working knowledge of Microsoft Office Products.
  • Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.

 Candidate Qualification:

  •  Bachelors degree in Education or related field
  •  Three years related experience; knowledge of child care voucher systems preferred
  • Ability to understand and explain complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations
  • Excellent organization, written and verbal communication skills
  • Bi-lingual speaker a plus

 

Bus Driver – Head Start

 Position Overview:

Transport Head Start children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Performance Standards, Dept. of EEC regulations, as well as Registry of Motor Vehicles (RMV) rules and regulations for school bus transportation.

 Position Responsibilities (not all inclusive):

  • In conjunction with Program Director devise transportation schedule in an efficient manner; keep run sheets current.
  • Pick up and drop off children in accordance with transportation schedule.
  • If child is unable to gain access to a supervised home, return the child to a designated site.
  • Assure all children’s files are current and updated as needed.
  • Operate the vehicle in a safe and responsible manner at all times.
  • Maintain vehicle in good working order including but not limited to fueling, checking fluids, washing and cleaning bus, arranging necessary repairs and meeting inspection requirements of RMV / DPU.
  • Maintain vehicle inspection reports, daily vehicle log sheets, phone logs, and any other forms required by the program or Program Director.
  • Supervise Bus Aide.

 Candidate Qualification:

  •  Massachusetts CDL with proper certifications and a DPU Bus Driver’s Certificate
  • High School Diploma or equivalency.
  • Safe Driving Record.
  • Good interpersonal skills with children.
  • At least three months of related work experience.

 

Head Start Lead Teacher (Full time and Part Year)

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

 Position Responsibilities (not all inclusive):

  •  Oversee and Lead all classroom operations and all designated classroom staff.
  • Plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
  • Ensure that lesson plans include large and small group activities; that curriculum is developmentally appropriate, anti-bias, and respectful of diversity and promotes the self-esteem of each child.
  • Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
  • Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Complete all record keeping as required by ACF and EEC including but not limited to: children’s files, screening, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, child reviews, and follow-up notes, meal counts.

Candidate Qualification:

  • BA in Early Childhood Education OR actively enrolled in such a program to be completed within 6 months plus 3-years of experience as a Teacher.
  • Must be Lead Teacher Certified by the MA Department of Early Education and Care.

 

Head Start Teacher (Full time and Part Year)

 Position Overview:

Plan and implement a developmentally appropriate program/curriculum that enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all-inclusive):

  • Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
  • Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
  • Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, work with the Lead Teacher to develop a plan to vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Support the social and emotional development of children; encourage the involvement of Head Start families and support the development of relationships between children and their families.
  • Assume the responsibility of the classroom in the absence of the Lead Teacher.
  • Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

  Candidate Qualification:

  • High School Diploma required.
  • BA or AA degree in ECE or related field preferred.
  • CDA credential, or actively enrolled in a program that will lead to an Associate or Baccalaureate degree, or actively enrolled in a CDA credential program to be completed within 2 years of hire.
  • Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
  • MA Department of Early Education and Care Preschool Teacher Certified.

 

Early Head Start Teacher

 Position Overview:

Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision. 

Position Responsibilities (not all inclusive):

  • Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, support their emergent literacy, and foster secure attachments to adult caregivers.
  • Assist teaching team when transitioning children to a new play space, conduct head counts aloud upon lining up and a minimum of 2 more times during transition to new spaces including each checkpoint.
  • Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
  • Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Assume the responsibility of the classroom in the absence of the Lead Teacher.
  • Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

 Candidate Qualification:

  • High School diploma required.
  • Infant Toddler CDA Required; BA or AA degree in ECE or related field preferred.
  • Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
  • MA Department of Early Education and Care Infant-Toddler Teacher Certification

 

Head Start Nutrition Coordinator

 Position Overview:

The Head Start Nutrition Coordinator will oversee, develop, and implement program systems that assure the health and safety of Head Start/Early Head Start children. 

 Position Responsibilities (not all inclusive):

  • Assure all children are provided with appropriately timed breakfast, lunch and snacks in accordance with any Federal, State or local sanitary regulations or nutritional requirements and will work with families to address child’s individual nutritional strengths and needs.
  • Work across Head Start with family service staff and across QCAP programs to help families develop nutrition awareness, menu planning and food preparation skills and low-cost nutritionally sound recipes.
  • Working in the community, the Nutrition Coordinator will establish on-going collaborative relationships with community organizations to support the optimal nutritional status of low-income children and families.

Candidate Qualification:

 The successful applicant must have sensitivity to the needs of low income children and families and a strong commitment to their overall health and nutrition. Must have exceptional attention to detail, supervisory and training ability, fiscal aptitude and strong organizational skills to plan, implement, and supervise all activities related to nutrition component of the program including both food service and nutrition education. Bachelor’s Degree in in Nutrition is required. Registered Dietitian is preferred. Previous experience with USDA Child Nutrition Programs also preferred. Applicants must also be able to lift up to 50 lbs.

To be considered, you must send a resume and a cover letter, which outlines your experience as it relates to this position.

 Job Type: Full-time

 Pay: $23.00 – $25.00 per hour

 COVID-19 considerations: We take the safety and well-being of our staff seriously. We have strict safety, cleaning and training protocols in place.

 

 

Job Openings

Click Here to Learn How You Can Help QCAP Make a Difference During COVID-19

Upcoming Events


VIEW ALL EVENTS