Quincy Community Action Programs

Job Openings

 Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 28,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 100 surrounding Norfolk County, South Shore and Metro Boston communities. 

QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.

If you are interested in a QCAP job opportunity, please send a resume and cover letter outlining your experience for the position to:  

JOBS@QCAP.ORG

or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169

 QCAP seeks a diverse workforce and is an Equal Opportunity Employer.

QCAP requires all employees to be fully vaccinated. Click here for QCAP’s COVID-19 vaccine policy.  

Intake Specialist

Position Overview:

The Intake Specialist will serve as the first line of contact for the Energy Program, assisting clients who are applying for program services by educating them on program guidelines, eligibility requirements and documentation needs. Respond to phone or in person requests, perform data entry, filing, schedule client appointments, and provide information and referrals.

Position available full year seasonally, beginning in September and finishing at the end of May. Monday-Friday, 40 hours per week.

Position Responsibilities (not all inclusive):

• Assist first time applicants with completing required Fuel Assistance forms and QCAP intake including:

• Educating clients regarding program guidelines, documentation requirements, eligibility determination process, and benefits distribution;
• Conducting a case by case assessment to determine eligibility documents required to complete application;
• Performing data entry of applicant information at the time of intake to insure timely processing of applications.

• Provide clients with written notice of additional documentation required as needed at intake only.
• Maintain current knowledge of area services and resources, and provide clients with appropriate information and referral. Use agency intake and referral process for directing clients to additional services.
• Maintain and update new client intake schedule.
• Serve as department receptionist, responding to telephone and in-person requests for information. Screen and direct client inquiries to appropriate staff person.
• Maintain current and detailed knowledge of QCAP and Energy program guidelines, eligibility requirements and regulations, and respond directly client inquiries. 
• Provide scheduling assistance to Energy Auditor/Inspector, and serve as back-up receptionist for QCAP main reception.
• Open and sort department mail for distribution to appropriate staff
• Perform additional clerical duties, such as preparing mailings, photocopying and file as necessary
• Perform additional duties as determined by the Intake Coordinator or Program Director. 

Candidate Qualification:

• A High School Diploma or equivalent.
• Minimum of one years’ experience in human or customer services, or related field.
• Ability to understand and interpret complex government guidelines and regulations.
• Strong computer skills, including experience working with database, word processing and spreadsheet applications.
• Excellent communication and interpersonal skills.
• Ability to work in busy, social service and customer service environment.
• Commitment to and ability to work on behalf of low-income customers.
• Bilingual a plus, we offer a bilingual differential pay of and additional $1.00/hour for eligible candidates, Spanish speaking preferred.

Child & Family Engagement Specialist

Position Overview:

Under the supervision of the Program Director, is responsible for the day to day operation of information, referral, and family services including those funded by the Department of Early Education & Care (EEC) through the Coordinated Family and Community Engagement (CFCE) Grant.

Position Responsibilities (not all-inclusive):

• Responsible for the direct services of the CFCE programs to include: understanding of CFCE grant, assistance with grant writing, and monitoring contract compliance of subcontractors and consultants.
• Participation in planning CFCE council meetings; ensure meetings occur on a regular basis and that the council is actively involved in programs and policy issues. Report to councils on development in early childhood programs and policy.
• Outreach to the community to educate all families about CFCE programming.
• Development of family support programming, to include parent child playgroups, family events and literacy activities, newsletters and website.
• Assure the public and corporate information & referral services are performed in a timely manner, including individual counseling with callers, consultation and consumer education to families on resources & available services and complete intake procedures of all clients.
• Assist Program Director in facilitating budget and grant application submissions and EEC amendments.

Candidate Qualification:

• 3 – 5 years of experience in early education and care, family services program or related field.
• Bachelor’s Degree, Master’s Degree preferred.
• Excellent interpersonal skills, including demonstrated ability to build relationships with diverse constituencies, maintain community partnerships and work collaboratively with community members.
• Demonstrated commitment to working on behalf of families with young children of all backgrounds and income levels.
• Excellent computer skills (spreadsheet, word processing, data base management programs.

Energy Efficiency Office Assistant

Position Overview:

Serve as clients’ first line of contact within the Energy Efficiency group within the Energy department.  Respond to phone or in-person requests for assistance and/or information.  Screen client files ensuring all required information is obtained prior to work being performed, and schedule appointments for Energy Efficiency services for all field staff.

Position Responsibilities (not all-inclusive):

• Assist Energy Efficiency Programs by conducting eligibility screening, making program payments, and developing client notifications.
• Solicit and schedule energy audits, final inspections, and in-process inspections.
• Maintain and update contractor lists, client in-process tracking list, and other data entry duties.
• Perform data entry of payment information for contractor payments to ensure timely and accurate payment of installed measures.
• Perform data entry into customized conservation databases to ensure accurate and timely reporting to the State and Utilities.

Candidate Qualification:

• A High School Diploma or equivalent.
• Minimum of two years’ experience in human or customer services, or related field.
• Computer skills, including experience and ability to use Microsoft Office applications (Word, Excel, etc.) and customized software programs.
• Ability to understand and communicate government guidelines and regulations.
• Excellent organization, communication, customer service, and interpersonal skills, ability to work in busy office and client service environment, and perform all duties outlined above in job responsibilities.
• Commitment to and ability to work on behalf of low-income customers.

Housing Stability Case Manager

Position Overview:

Provide support to clients who are homeless, experiencing homelessness, or at-risk of homelessness and are experiencing depression with housing services via the QCAP’s Flexible Services Program. The Flex Services Coordinator will provide intake and assessment and on-going services to qualified clients. For clients facing eviction, the Flex Services Coordinator will provide rental assistance application support, including assistance in accessing funds and providing rental assistance funds, landlord mediation, and fair housing advocacy. For clients who need to obtain housing, the Flex Services Coordinator will provide housing search assistance, housing application assistance, and housing placement assistance. Each eligible client will work with the Flex Services Coordinator to develop their client service and stabilization plans, which will include referrals to other agency and community services as applicable.

Position Responsibilities (not all-inclusive):

• Serve as the Flexible Services Program primary contact point, advocate, and community informational resource for participants.
• Provide regular case management and referral services for identified clients to aid in reaching the goal of housing stability.
• Clearly document client plans and outcomes and maintain QCAP and Funder electronic databases.
• Perform client intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
• Build, strengthen and foster strategic connections with key organizations and institutions throughout region with a focus on those that work with or house low-income families.
• Identify families that are at risk of homelessness and provide them with customized one-on-one support to stabilize their housing including the administration of financial assistance, landlord negotiation, mediation, fair housing counseling and ongoing coaching/case management.
• Assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Provide follow-up assistance with clients as needed.
• Refer and assist clients with applications for multiple program services as part of their case management.
• Work collaboratively with community partners to provide additional referral services.
• Obtain HUD Certification and participate in on-going training as needed.

Candidate Qualification:

• Bachelor’s degree in a social services, public health, or other related field; Master’s degree preferred.
• Experience working with behavioral health clients preferred.
• HUD Housing Counseling Certification preferred.
• Three years of experience working in a related field.
• Superb accuracy and attention to detail is a must. Excellent project management skills, as well, organization, record keeping, initiative and follow-through abilities. Demonstrated ability to conduct effective client interviewing, to develop client case management plans and to document plans and client outcomes.

Food Center Worker

Position Overview:

This is a part-time position for a bilingual Spanish-speaking individual to help with the daily food order distribution at QCAP’s Southwest Community Food Center at 1 Copeland St. in Quincy. Working as part of a team, the Food Center Worker will provide client intake and assessment, schedule monthly appointments, and prepare and distribute food orders. This person will also provide interpretation services with clients for intake, SNAP application assistance, and food distribution and work in collaboration with QCAP staff to provide referral services to other QCAP services.

Position Responsibilities (not all-inclusive):

•  Ability to speak Spanish required.
• Provide interpretation services at client intake, food distribution, and SNAP application assistance.
• Assist with answering phones, making appointments or referrals as needed.
• Assist with data entry in client data management system.
• Assist with file maintenance, including filing organization and pulling client files.
• Assist with food order preparation and distribution.

Candidate Qualification:

• 1 years’ experience and/or applicable work experience in food distribution and customer service.
• High School diploma or equivalency preferred.
• Strong computer skills, including experience working with database and word processing applications.
• Ability to work independently and as part of a team.
• Ability to use copier, scanner, email and internet.
• Ability to work with a diverse population.
• Demonstrate commitment to working in a professional capacity on behalf of low/moderate income clients.
• Ability to lift 25 lbs.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Ability to lift 25 pounds unassisted. Specific vision abilities required by this job include close vision, use of computers and paperwork. 

Family & Provider Specialist

Position Overview:

Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families seeking child care; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.

Position Responsibilities (not all-inclusive):

• Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.
• Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resource.
• Demonstrated ability to perform math calculations and work with computerized databases and customized software programs; Intermediate or above working knowledge of Microsoft Office Products.
• Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.

Candidate Qualification:

•  Bachelors degree in Education or related field
•  Three years related experience; knowledge of child care voucher systems preferred
• Ability to understand and explain complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations
• Excellent organization, written and verbal communication skills
• Bi-lingual speaker a plus

Family Resource Specialist

Position Overview:

Provide the full range of Head Start comprehensive services to families of infants and toddlers enrolled in the home-based option meeting or exceeding family engagement and school readiness goals.

Position Responsibilities (not all-inclusive):

• Conduct weekly home visits to families of infants and toddlers enrolled in the Early Head Start home-based option.  In collaboration with an Early Intervention Developmental Educator, work with families to plan and facilitate weekly group meetings that provide socialization and parent education experiences.
• Collaborate with families to plan, prepare and implement developmentally appropriate learning experiences for children that support their social, emotional, cognitive and physical development.
• Utilize approaches to learning that reflect each child’s individual interests and needs, build upon families’ interests and needs, and respect the cultural and linguistic traditions of families from diverse backgrounds.
• Structure activities in accordance with the Head Start interdisciplinary service areas and maintain ongoing communication with Content Area Experts around specific child and family goals.
•  

Candidate Qualification:

• BA, AA degree in ECE or Child Development Associate (CDA) credential or related field preferred.
• Minimum High School Diploma and advanced schooling in human service related field; Bachelor’s Degree preferred.
• 2 years work experience in related field.
• Demonstrated commitment and/or ability to work on behalf of low/moderate income families.
• Knowledge of community resources desired.
• Ability to work well with families and service agencies in the community.
• Driver’s license preferred.
• Some lifting required

Combo Teacher – Head Start

Position Overview:

Provide the full range of Head Start comprehensive services to families of toddlers enrolled in the combination program option, providing bi-monthly home visits to four children weekly, and teaching 2 groups of eight children in the classroom 4 days each week.  Ensure family engagement and school readiness goals are met.

Position Responsibilities (not all-inclusive):

• Prepare and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the cognitive, social, emotional and physical development of the children under one’s supervision.
• Lead teaching team when transitioning children to a new play space, perform head counts aloud upon lining up and a minimum of 2 more times during transition to the new space including each checkpoint.
• Ensure that lesson plans include large and small group activities; that curriculum experiences are developmentally appropriate, anti-bias, and respectful of diversity and promote the self-esteem of each child.
• Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
• Conduct 2 monthly home visits to 8 families of toddlers enrolled in the Early Head Start combination option. In collaboration with an Early Intervention Developmental Educator, work with families to plan and facilitate weekly lesson plans for the classroom.
• Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, home visiting topics, techniques and methods in order to accommodate each child and families unique strengths, interests and needs.
• Utilize approaches to learning that reflect each child’s individual interests and needs, build upon families’ interests and needs, and respect the cultural and linguistic traditions of families from diverse backgrounds.
• Establish mutually respectful partnerships and develop written Family Partnership Agreements that support families’ efforts to reach their goals; ensure that all necessary follow‑up and referrals take place and that families in crisis are referred for needed services.
• In accordance with ACF / EEC standards and based on family need, provide opportunities for parents to be involved in group activities including policy groups such as Parent Committees and Policy Council; ensure that a representative from the Early Head Start combination option is elected to the Head Start and Early Head Start Policy Council in accordance with the Council Bylaws.

Candidate Qualification:

• BA or AA degree in ECE or related field preferred;
• A minimum of an Infant Toddler CDA required.
• MA Department of Early Education and Care Infant-Toddler Teacher Certification.
• Knowledge of community resources desired.
• Demonstrated commitment and/or ability to work on behalf of low/moderate income families.
• Ability to work well with families and service agencies in the community.
• Driver’s License required.

Family Service Worker – Head Start

Position Overview:

Establish mutually respectful partnerships with Head Start/Early Head Start families in order to promote their participation in the program and their children’s education, support access to available services and resources and assist families to work towards increased self-sufficiency. This is a full time 35/52 position.

Position Responsibilities (not all-inclusive):

• Schedule and conduct home visits to carry out the Partnership Planning process as needed. Ensure that all necessary follow-up and referrals take place and that families in crisis are referred for needed services immediately.
• Provide experiences and activities for families that support and enhance parents’ role as the principal influence in their children’s education including opportunities for children and families to participate in family literacy services; ensure that experiences and activities are respectful of the culture, traditions, lifestyle, language and values of each family and community.
• Prepare and maintain child/family files and report forms accurately, thoroughly and on a timely basis as required by ACF/EEC and all other funding sources.
• Plan and develop a communication system among staff and families in order to assure family and program issues are appropriately communicated and action plans are carried out.

Candidate Qualification:

• Must have a credential or certification in social work, human services, family services, counseling or a related field within eighteen months of hire, plus two years of work experience in a related field.
• Knowledge of community resources desired.
• Ability to work well with diverse families and service agencies in the community.
• Ability to independently travel to all program sites or other meeting locations; MA driver’s license preferred.

Bus Driver – Head Start

Position Overview:

Transport Head Start children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Performance Standards, Dept. of EEC regulations, as well as Registry of Motor Vehicles (RMV) rules and regulations for school bus transportation.

Position Responsibilities (not all inclusive):

• In conjunction with Program Director devise transportation schedule in an efficient manner; keep run sheets current.
• Pick up and drop off children in accordance with transportation schedule.
• If child is unable to gain access to a supervised home, return the child to a designated site.
• Assure all children’s files are current and updated as needed.
• Operate the vehicle in a safe and responsible manner at all times.
• Maintain vehicle in good working order including but not limited to fueling, checking fluids, washing and cleaning bus, arranging necessary repairs and meeting inspection requirements of RMV / DPU.
• Maintain vehicle inspection reports, daily vehicle log sheets, phone logs, and any other forms required by the program or Program Director.
• Supervise Bus Aide.

Candidate Qualification:

•  Massachusetts CDL with proper certifications and a DPU Bus Driver’s Certificate
• High School Diploma or equivalency.
• Safe Driving Record.
• Good interpersonal skills with children.
• At least three months of related work experience.

Head Start Lead Teacher (Full time and Part Year)

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all inclusive):

•  Oversee and Lead all classroom operations and all designated classroom staff.

• Plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
• Ensure that lesson plans include large and small group activities; that curriculum is developmentally appropriate, anti-bias, and respectful of diversity and promotes the self-esteem of each child.
• Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
• Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Complete all record keeping as required by ACF and EEC including but not limited to: children’s files, screening, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, child reviews, and follow-up notes, meal counts.

Candidate Qualification:

• BA in Early Childhood Education OR actively enrolled in such a program to be completed within 6 months plus 3-years of experience as a Teacher.
• Must be Lead Teacher Certified by the MA Department of Early Education and Care.

Head Start Teacher (Full time and Part Year)

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all-inclusive):

• Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
• Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
• Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, work with the Lead Teacher to develop a plan to vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Support the social and emotional development of children; encourage the involvement of Head Start families and support the development of relationships between children and their families.
• Assume the responsibility of the classroom in the absence of the Lead Teacher.
• Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

 Candidate Qualification:

• High School Diploma required.
• BA or AA degree in ECE or related field preferred.
• CDA credential, or actively enrolled in a program that will lead to an Associate or Baccalaureate degree, or actively enrolled in a CDA credential program to be completed within 2 years of hire.
• Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
• MA Department of Early Education and Care Preschool Teacher Certified.

Early Head Start Teacher

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision. 

Position Responsibilities (not all inclusive):

• Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, support their emergent literacy, and foster secure attachments to adult caregivers.
• Assist teaching team when transitioning children to a new play space, conduct head counts aloud upon lining up and a minimum of 2 more times during transition to new spaces including each checkpoint.
• Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
• Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Assume the responsibility of the classroom in the absence of the Lead Teacher.
• Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

Candidate Qualification:

• High School diploma required.
• Infant Toddler CDA Required; BA or AA degree in ECE or related field preferred.
• Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
• MA Department of Early Education and Care Infant-Toddler Teacher Certification

Head Start Nutrition Coordinator

Position Overview:

The Head Start Nutrition Coordinator will oversee, develop, and implement program systems that assure the health and safety of Head Start/Early Head Start children. 

Position Responsibilities (not all inclusive):

• Assure all children are provided with appropriately timed breakfast, lunch and snacks in accordance with any Federal, State or local sanitary regulations or nutritional requirements and will work with families to address child’s individual nutritional strengths and needs.
• Work across Head Start with family service staff and across QCAP programs to help families develop nutrition awareness, menu planning and food preparation skills and low-cost nutritionally sound recipes.
• Working in the community, the Nutrition Coordinator will establish on-going collaborative relationships with community organizations to support the optimal nutritional status of low-income children and families.

Candidate Qualification:

The successful applicant must have sensitivity to the needs of low income children and families and a strong commitment to their overall health and nutrition. Must have exceptional attention to detail, supervisory and training ability, fiscal aptitude and strong organizational skills to plan, implement, and supervise all activities related to nutrition component of the program including both food service and nutrition education. Bachelor’s Degree in in Nutrition is required. Registered Dietitian is preferred. Previous experience with USDA Child Nutrition Programs also preferred. Applicants must also be able to lift up to 50 lbs.

To be considered, you must send a resume and a cover letter, which outlines your experience as it relates to this position.

Job Type: Full-time

Pay: $23.00 – $25.00 per hour

COVID-19 considerations: We take the safety and well-being of our staff seriously. We have strict safety, cleaning and training protocols in place.

Head Start Nutrition Assistant

Position Overview:

The general duties and responsibilities of the Food Service Worker are to perform routine manual tasks in the preparation and serving of food and in cleaning and maintaining food service areas.

Position Responsibilities (not all inclusive):

• Assist in daily food preparation including use of kitchen equipment, knowledge of cooking times and schedule of production in order to ensure timely delivery of meals.
• Aid with transporting meals from the kitchen to the classroom and then from classroom back to kitchen.
• Assist with washing dishes and utensils.
• Be responsible for cleaning equipment, storage, and work areas during the total work day.
• Be responsible for proper storage of food.
• Practice acceptable health and work habits.
• Act as a liaison to communicate nutrition issues to the Nutrition Coordinator.
• Assist classroom staff with cooking projects for special events and classroom nutrition                education.
• Adhere to the NAEYC Professional Code of Ethics and interact in a collegial,   cooperative, and supportive manner with other staff members, parents and children.
• Major functions and responsibilities assigned to each staff person include, minimally: Program management, Child Health and Safety, and Family Community engagement.
• Assist in the management of the program by being vigilant about child health and safety, and supporting  family and community engagement activities.
• Any other duties deemed necessary by the supervisor or Program Director.

Candidate Qualification:

1. Dependable, willing to work creating and maintaining cooperative relationships with others.
2. Some lifting required.
3. Must be able to stand for up to four hours.
4. Must be comfortable in small spaces (elevator and walk-ins)

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