Job Openings

Assu Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 26,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 80 surrounding Norfolk County, South Shore and Metro Boston communities. 

QCAP’s mission states: “Through partnerships, community engagement, and advocacy, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives”.  

QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.

 If you are interested in a QCAP job opportunity, please send a cover letter outlining your experience for the position and a resume to:  

JOBS@QCAP.ORG
or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169

 QCAP seeks a diverse workforce and is an Equal Opportunity Employer.

 

 

Housing Flex Services Coordinator

Position Overview:

Provide support to clients who are homeless, experiencing homelessness, or at-risk of homelessness and are experiencing depression with housing services via the QCAP’s Flexible Services Program. The Flex Services Coordinator will provide intake and assessment and on-going services to qualified clients. For clients facing eviction, the Flex Services Coordinator will provide rental assistance application support, including assistance in accessing funds and providing rental assistance funds, landlord mediation, and fair housing advocacy. For clients who need to obtain housing, the Flex Services Coordinator will provide housing search assistance, housing application assistance, and housing placement assistance. Each eligible client will work with the Flex Services Coordinator to develop their client service and stabilization plans, which will include referrals to other agency and community services as applicable.

Position Responsibilities (not all-inclusive):

  • Serve as the Flexible Services Program primary contact point, advocate, and community informational resource for participants.
  • Provide regular case management and referral services for identified clients to aid in reaching the goal of housing stability.
  • Clearly document client plans and outcomes and maintain QCAP and Funder electronic databases.
  • Perform client intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
  • Build, strengthen and foster strategic connections with key organizations and institutions throughout region with a focus on those that work with or house low-income families.
  • Identify families that are at risk of homelessness and provide them with customized one-on-one support to stabilize their housing including the administration of financial assistance, landlord negotiation, mediation, fair housing counseling and ongoing coaching/case management.
  • Assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Provide follow-up assistance with clients as needed.
  • Refer and assist clients with applications for multiple program services as part of their case management.
  • Work collaboratively with community partners to provide additional referral services.
  • Obtain HUD Certification and participate in on-going training as needed.

Candidate Qualification:

  • Bachelor’s degree in a social services, public health, or other related field; Master’s degree preferred.
  • Experience working with behavioral health clients preferred.
  • HUD Housing Counseling Certification preferred.
  • Three years of experience working in a related field.
  • Superb accuracy and attention to detail is a must. Excellent project management skills, as well, organization, record keeping, initiative and follow-through abilities. Demonstrated ability to conduct effective client interviewing, to develop client case management plans and to document plans and client outcomes.

Housing Outreach Assistant 

Position Overview:

Responsible for providing comprehensive client assessment with both homeownership program clients as well as homelessness prevention clients. Working with first time home buyers (FTHB) to navigate the registration process, performing intakes for mortgage foreclosure clients and working with homelessness prevention clients for housing search. Work in collaboration with clients, QCAP staff, funders, and the community to provide services.

Position Responsibilities (not all-inclusive):

  • Perform face-to-face intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
  • Build, strengthen and foster strategic connections with key organizations and institutions throughout region with a focus on those that work with or house low income families.
  • Facilitate monthly affordable housing workshops where attendees learn about and complete the state CHAMP application and the Federal S-8 centralized waiting list application.
  • Further assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Work with clients to ensure they follow-up with housing authorities, and provide any other assistance necessary to facilitate these applications.
  • Update the existing Housing Search Guide to include all housing area resources as well as the Homeownership Resource Guide.
  • Provide administrative support to the Homeownership Program, including but not limited to: intake clients calling for Homeownership services; collect release forms; request and receive income verification paper work and other documents as necessary.
  • Be the point of contact for all first time homebuyer (FTHB) registrants. Ensure that all release forms and payment has been collected prior to class attendance. Answer emails and phone calls regarding first time home buyer education using the frequently asked questions document provided.

Candidate Qualification:

  • An Associate’s Degree or equivalent plus 1-year experience in social work housing or human service field, or Bachelor’s Degree in related field.
  • Demonstrated ability to conduct effective client interviewing.
  • HUD Housing Counseling Certification preferred.
  • Demonstrated knowledge of community resources available to low income households.
  • Excellent computer skills, including experience working with database and word processing applications.
  • Excellent time management skills including strong communication and interpersonal skills.
  • Commitment to and ability to work with sensitivity to the complex needs of low-income clients.
  • Demonstrated commitment to working on behalf of and effectively with diverse individuals and organizations.

 

Data and Evaluation Manager

Position Overview:

The Data and Evaluation Manager oversees the collection, management, analysis, interpretation, and reporting of data at QCAP using the agency’s centralized client management database system. Working across programs, the Data and Evaluation Manager will collect data and prepare agency-wide data reports, including CSBG reports and other State, Federal and program-specific reports as directed by supervisor. The Data and Evaluation Manager will work collaboratively and proactively with Program Directors and data management vendors to develop and maintain data reporting systems, ensure programs maintain efficient processes for collecting, monitoring,

synthesizing, and reporting data, and promote Integrated Service Delivery across QCAP programs.

Position Responsibilities (not all-inclusive):

  • Manage all internal aspects of QCAP’s Centralized Client Management Database System including data administration, analysis, reporting and training.
  • Serve as the primary contact with the database developers to manage the client management system, and provide staff with system support and troubleshooting assistance, including providing on-going training for staff on database functions. Organize QCAP user groups to ensure ongoing training and provide input on best practice protocols around data collection and management.
  • Provide leadership by working directly with Program Directors and staff to structure, collect, enter, analyze, track and measure program data to evaluate and report on program impact. Ensure that data is used effectively to inform and enhance the planning process within programs and the agency.
  • Thoroughly understand each programs data collection systems and how they connect to larger agency data reporting. Work with programs to ensure data reporting is accurate and timely.
  • Assist QCAP programs in meeting data collection and reporting needs as required by State and Federal funders including CSBG and agency-wide data reports. Oversee additional CSBG reporting processes including tracking, preparing, and organizing materials for the Annual Report, Organizational Standards, and the Community Action Plan.
  • Oversee the implementation and use of the online standard intake form and program-specific online forms.
  • Manage data collection through the intake and other linked data systems.
  • Manage QCAP’s referral system process to ensure an Integrated Service Delivery approach to services. 

 Candidate Qualification:

  • Bachelor’s degree in social services, public policy, or related field required, with a minimum of 5 years related work experience. Master’s degree preferred.
  • Advanced organizational and analytical skills (quantitative and qualitative), ability to identify key points/trends, and ability to develop succinct summaries of findings with visualizations.
  • Superb attention to detail and strong ability to track detailed work across multiple projects.
    Strong demonstrated aptitude for learning, using, and customizing databases, survey software, and other computer applications. Advanced computer skills in Microsoft Office Suite applications.
  • Excellent knowledge of research methodology and survey and report design.
    Ability to understand and interpret complex government guidelines and regulations. Prior experience working with CSBG data reporting preferred.
  • Outstanding computer skills, with extensive knowledge of databases and general business office software applications including the Microsoft Office suite.
  • Excellent oral and written communication skills and ability to work both collaboratively and independently in a fast-paced and diverse environment.
  • Ability to work effectively with people of diverse backgrounds and demonstrated commitment to agency mission to working on behalf of low- and moderate-income customers.

 

Food Center Worker

Position Overview:

 The Food Center Worker will assist with the daily food order distribution at QCAP’s Southwest Community Food Center at 1 Copeland St. in Quincy. Working as part of a team, the Food Center Worker will provide client intake and assessment, schedule monthly appointments, and prepare and distribute food orders. This person will also provide interpretation services with clients for intake, SNAP application assistance, and food distribution and work in collaboration with QCAP staff to provide referral services to other QCAP services.

 Position Responsibilities (not all-inclusive):

 Provide interpretation services at client intake, food distribution, and SNAP application assistance.

  • Assist with answering phones, making appointments or referrals as needed.
  • Assist with data entry in client data management system.
  • Assist with file maintenance, including filing organization and pulling client files.
  • Assist with food order preparation and distribution.

 Candidate Qualification:

  •  Ability to speak Cantonese, Mandarin, or Spanish required.
  • 1 years’ experience and/or applicable work experience in food distribution and customer service.
  • High School diploma or equivalency preferred.
  • Strong computer skills, including experience working with database and word processing applications.
  • Ability to work independently and as part of a team.
  • Ability to use copier, scanner, email and internet.
  • Ability to work with a diverse population.
  • Demonstrate commitment to working in a professional capacity on behalf of low/moderate income clients.
  • Ability to lift 25 lbs.

 PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Ability to lift 25 pounds unassisted. Specific vision abilities required by this job include close vision, use of computers and paperwork.

  

Family Service Worker

 Position Overview:

 Establish mutually respectful partnerships with Head Start/Early Head Start families in order to promote their participation in the program and their children’s education, support access to available services and resources and assist families to work towards increased self-sufficiency. This is a full time 35/52 position.

 Position Responsibilities (not all-inclusive):

 Schedule and conduct home visits to carry out the Partnership Planning process as needed. Ensure that all necessary follow-up and referrals take place and that families in crisis are referred for needed services immediately.

  • Provide experiences and activities for families that support and enhance parents’ role as the principal influence in their children’s education including opportunities for children and families to participate in family literacy services; ensure that experiences and activities are respectful of the culture, traditions, lifestyle, language and values of each family and community.
  • Prepare and maintain child/family files and report forms accurately, thoroughly and on a timely basis as required by ACF/EEC and all other funding sources.
  • Plan and develop a communication system among staff and families in order to assure family and program issues are appropriately communicated and action plans are carried out.

 Candidate Qualification:

 Must have a credential or certification in social work, human services, family services, counseling or a related field within eighteen months of hire, plus two years of work experience in a related field.

  • Knowledge of community resources desired.
  • Ability to work well with diverse families and service agencies in the community.
  • Ability to independently travel to all program sites or other meeting locations; MA driver’s license preferred.

 

Family & Provider Specialist

 Position Overview:

 Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.

 Position Responsibilities (not all-inclusive):

 Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.

  • Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resource.
  • Demonstrated ability to perform math calculations and work with computerized databases and customized software programs; Intermediate or above working knowledge of Microsoft Office Products.
  • Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.

 Candidate Qualification:

 Bachelors degree in Education or related field

  • Three years related experience; knowledge of child care voucher systems preferred
  • Ability to understand and explain complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations
  • Excellent organization, written and verbal communication skills
  • Bi-lingual speaker a plus

  

Home Weatherization Inspector – Energy Efficiency Specialist

 Position Overview:

 Identify and prioritize opportunities for homeowners to save money through energy saving measures by visually inspecting, using diagnostic equipment and data analysis of the home systems. Provide client with a report outlining any issues found and recommended solutions with potential cost savings including items such as additional insulation, energy efficient appliances, lighting upgrades, window retrofits and heating/cooling system upgrades or repairs.

 Position Responsibilities (not all-inclusive):

 Conduct appointment scheduling; heating system inspections, energy weatherization audits, in-process and post Quality Control inspections.

  • Respond to emergency no-heat needs of clients; educate clients about energy conservation, and complete related program administrative duties.
  • Evaluate all weatherization and heating system needs of homes, including properly identifying house type and energy usage characteristics, measure and determine the amount and type of weatherization work needed, identify health and safety issues, monitor and improve contractor performance of installed measures, maintain program records according to established standards.

 Candidate Qualification:

Requires High School diploma or equivalent and two years related experience. Must become DOE Certified Auditor. Oil Burner Technician or DOE Certification preferred.

  • Candidate must have strong computer skills, organizational, and customer service skills; ability to communicate complex technical and program information; and demonstrated commitment to working on behalf of people of all income levels.
  • Ability to independently travel to all client sites or other meeting locations (MA driver’s license preferred).
  • Pass a required background check.

  

Bus Driver

 Position Overview:

Transport children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Performance Standards, Dept. of EEC regulations, as well as Registry of Motor Vehicles (RMV) rules and regulations for school bus transportation.

 Position Responsibilities (not all inclusive):

  • In conjunction with Program Director devise transportation schedule in an efficient manner; keep run sheets current.
  • Pick up and drop off children in accordance with transportation schedule.
  • If child is unable to gain access to a supervised home, return the child to a designated site.
  • Assure all children’s files are current and updated as needed.
  • Operate the vehicle in a safe and responsible manner at all times.
  • Maintain vehicle in good working order including but not limited to fueling, checking fluids, washing and cleaning bus, arranging necessary repairs and meeting inspection requirements of RMV / DPU.
  • Maintain vehicle inspection reports, daily vehicle log sheets, phone logs, and any other forms required by the program or Program Director.
  • Supervise Bus Aide.

 Candidate Qualification:

  • Massachusetts CDL with proper certifications and a DPU Bus Driver’s Certificate
  • High School Diploma or equivalency.
  • Safe Driving Record.
  • Good interpersonal skills with children.
  • At least three months of related work experience.

  

Lead Teacher (Full time and Part Year)

 Position Overview:

Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

 Position Responsibilities (not all inclusive):

  • Oversee and Lead all classroom operations and all designated classroom staff.
  • Plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
  • Ensure that lesson plans include large and small group activities; that curriculum is developmentally appropriate, anti-bias, and respectful of diversity and promotes the self-esteem of each child.
  • Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
  • Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Complete all record keeping as required by ACF and EEC including but not limited to: children’s files, screening, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, child reviews, and follow-up notes, meal counts.

 Candidate Qualification:

  • BA in Early Childhood Education OR actively enrolled in such a program to be completed within 6 months plus 3-years of experience as a Teacher.
  • Must be Lead Teacher Certified by the MA Department of Early Education and Care.

  

Teacher (Full time and Part Year)

 Position Overview:

Plan and implement a developmentally appropriate program/curriculum that enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

 Position Responsibilities (not all-inclusive):

  • Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
  • Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
  • Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, work with the Lead Teacher to develop a plan to vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Support the social and emotional development of children; encourage the involvement of Head Start families and support the development of relationships between children and their families.
  • Assume the responsibility of the classroom in the absence of the Lead Teacher.
  • Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

  Candidate Qualification:

  • High School Diploma required.
  • BA or AA degree in ECE or related field preferred.
  • CDA credential, or actively enrolled in a program that will lead to an Associate or Baccalaureate degree, or actively enrolled in a CDA credential program to be completed within 2 years of hire.
  • Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
  • MA Department of Early Education and Care Preschool Teacher Certified.

  

EHS – Teacher

 Position Overview:

Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision. 

Position Responsibilities (not all inclusive):

  • Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, support their emergent literacy, and foster secure attachments to adult caregivers.
  • Assist teaching team when transitioning children to a new play space, conduct head counts aloud upon lining up and a minimum of 2 more times during transition to new spaces including each checkpoint.
  • Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
  • Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
  • Assume the responsibility of the classroom in the absence of the Lead Teacher.
  • Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

 Candidate Qualification:

  • High School diploma required.
  • Infant Toddler CDA Required; BA or AA degree in ECE or related field preferred.
  • Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
  • MA Department of Early Education and Care Infant-Toddler Teacher Certification

 

 

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