Quincy Community Action Programs

Our mission and values help us create a positive work environment that brings together employees and the community on behalf of the people we serve. People who join our team find great satisfaction in their work and the knowledge that they are making a positive difference in people’s lives and in the community. If you would like to join the team at QCAP, please see our current job openings and benefits pages to learn more. QCAP seeks a diverse workforce and is an Equal Opportunity Employer.

Job Openings

 Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 28,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 100 surrounding Norfolk County, South Shore and Metro Boston communities. 

QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.

If you are interested in a QCAP job opportunity, please send a resume and cover letter outlining your experience for the position to:  

JOBS@QCAP.ORG

or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169

 QCAP seeks a diverse workforce and is an Equal Opportunity Employer.

Energy Efficiency Coordinator 

Position Overview:

Working under the guidance of the Energy Program Director, manage the daily operations of all Energy Efficiency Programs, ensuring that the programs meet all contractual obligations. Perform Quality Control site visits, heating system inspections and audits as needed, respond to emergency needs of clients, and complete related program administrative duties.

Position Responsibilities (not all-inclusive):

• Responsible for maintaining compliance with all Energy Efficiency contracts, program production goals, program guidelines and regulations.

• Supervise energy staff.

• Oversee selection of clients for eligibility in all Weatherization, HWAP, AMP, and utility sponsored programs.

• Evaluate all weatherization audits and heating system proposals, and approve measures and costs to be completed.

• Perform Quality Control inspections, heating system inspections, and audits as needed. Ensure appropriate inspection reports are completed in accordance with program requirements.

• Approve vendor invoices for payment and prepare check requests for Energy Program Director approval.

• Monitor and improve contractor performance, including conducting follow-up as required to confirm that all jobs are completed according to contractual standards.

• Oversee and manage all program record keeping and data entry to ensure compliance with funding source and QCAP contracts and guidelines.

• Responding to emergency situations to meet client needs.

• Other duties as assigned by the Energy Program Director.

Candidate Qualification:

• High school diploma or equivalent and 1 year of education beyond high school.
• Minimum of three years related work experience including supervisory experience.
• Must be DOE Certified Energy Auditor, Quality Control Inspector (QCI) Certified and have OSHA-10 certification. Oil Burner Technician certification preferred.
• Excellent interpersonal and communications skills, including the ability to effectively convey technical concepts and program information verbally and in writing.
• Ability to understand and analyze complex government regulations and guidelines.
• Demonstrated ability to stay current with industry innovations and advances in energy efficiency technology.
• Commitment to and ability to work on behalf of low-income customers.
• Strong knowledge of and experience with heating system and energy conservation measures and materials.
• Excellent communication, organizational, customer service, and interpersonal skills, including the ability to communicate technical and program information to people of all income and education levels.
• Ability to effectively use MS Office software applications including MS Word and Excel.
• Reliable transportation required.

Housing Stability Case Manager

Position Overview:

Provide support to WellSense Health Plan enrollees who have health related issues and are homeless, experiencing homelessness, or at-risk of homelessness via an ACO Flexible Services Program, with a concentration in the Brockton service area. The Housing Stability Case Manager will provide intake and assessment and on-going services to qualified clients. For clients facing eviction, the Housing Stability Case Manager will provide rental assistance application support, landlord mediation, and fair housing advocacy. For clients who need to obtain housing, the Housing Stability Case Manager will provide housing search assistance, including housing application assistance. Each eligible client will work with the Housing Search Stability Case Manager to develop their client service and stabilization plans, which will include referrals to other agency and community services as applicable.

Position Responsibilities (not all-inclusive):

• • Serve as the Flexible Services Program primary point of contact, advocate, and community informational resource for participants.
  • Provide regular case management and referral services for identified clients to reach the goal of housing stability.
  • Clearly document client plans and outcomes and maintain QCAP and Funder electronic databases.
  • Perform client intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
  • Build, strengthen and foster strategic connections with key organizations and institutions throughout the region with a focus on those that work with or house low-income families.
  • Identify families that are at risk of homelessness and provide them with customized one-on-one support to stabilize their housing including the administration of financial assistance, landlord negotiation, mediation, fair housing counseling and ongoing coaching/case management.
  • Assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Provide follow-up assistance with clients as needed.
  • Refer and assist clients with applications for multiple program services as part of their case management.
  • Work collaboratively with community partners to provide additional referral services.

Candidate Qualification:

Child & Family Engagement Specialist

Position Overview:

Under the supervision of the Program Director, is responsible for the day to day operation of information, referral, and family services including those funded by the Department of Early Education & Care (EEC) through the Coordinated Family and Community Engagement (CFCE) Grant.

Position Responsibilities (not all-inclusive):

• Responsible for the direct services of the CFCE programs to include: understanding of CFCE grant, assistance with grant writing, and monitoring contract compliance of subcontractors and consultants.
• Participation in planning CFCE council meetings; ensure meetings occur on a regular basis and that the council is actively involved in programs and policy issues. Report to councils on development in early childhood programs and policy.
• Outreach to the community to educate all families about CFCE programming.
• Development of family support programming, to include parent child playgroups, family events and literacy activities, newsletters and website.
• Assure the public and corporate information & referral services are performed in a timely manner, including individual counseling with callers, consultation and consumer education to families on resources & available services and complete intake procedures of all clients.
• Assist Program Director in facilitating budget and grant application submissions and EEC amendments.

Candidate Qualification:

• 3 – 5 years of experience in early education and care, family services program or related field.
• Bachelor’s Degree, Master’s Degree preferred.
• Excellent interpersonal skills, including demonstrated ability to build relationships with diverse constituencies, maintain community partnerships and work collaboratively with community members.
• Demonstrated commitment to working on behalf of families with young children of all backgrounds and income levels.
• Excellent computer skills (spreadsheet, word processing, data base management programs.

Energy Efficiency Office Assistant

Position Overview:

Serve as clients’ first line of contact within the Energy Efficiency group within the Energy department.  Respond to phone or in-person requests for assistance and/or information.  Screen client files ensuring all required information is obtained prior to work being performed, and schedule appointments for Energy Efficiency services for all field staff.

Position Responsibilities (not all-inclusive):

• Assist Energy Efficiency Programs by conducting eligibility screening, making program payments, and developing client notifications.
• Solicit and schedule energy audits, final inspections, and in-process inspections.
• Maintain and update contractor lists, client in-process tracking list, and other data entry duties.
• Perform data entry of payment information for contractor payments to ensure timely and accurate payment of installed measures.
• Perform data entry into customized conservation databases to ensure accurate and timely reporting to the State and Utilities.

Candidate Qualification:

• A High School Diploma or equivalent.
• Minimum of two years’ experience in human or customer services, or related field.
• Computer skills, including experience and ability to use Microsoft Office applications (Word, Excel, etc.) and customized software programs.
• Ability to understand and communicate government guidelines and regulations.
• Excellent organization, communication, customer service, and interpersonal skills, ability to work in busy office and client service environment, and perform all duties outlined above in job responsibilities.
• Commitment to and ability to work on behalf of low-income customers.

Family & Provider Specialist

Position Overview:

Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families seeking child care; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.

Position Responsibilities (not all-inclusive):

• Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.
• Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resource.
• Demonstrated ability to perform math calculations and work with computerized databases and customized software programs; Intermediate or above working knowledge of Microsoft Office Products.
• Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.

Candidate Qualification:

•  Bachelors degree in Education or related field
•  Three years related experience; knowledge of child care voucher systems preferred
• Ability to understand and explain complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations
• Excellent organization, written and verbal communication skills
• Bi-lingual speaker a plus

Family Resource Specialist

Position Overview:

Provide the full range of Head Start comprehensive services to families of infants and toddlers enrolled in the home-based option meeting or exceeding family engagement and school readiness goals.

Position Responsibilities (not all-inclusive):

• Conduct weekly home visits to families of infants and toddlers enrolled in the Early Head Start home-based option.  In collaboration with an Early Intervention Developmental Educator, work with families to plan and facilitate weekly group meetings that provide socialization and parent education experiences.
• Collaborate with families to plan, prepare and implement developmentally appropriate learning experiences for children that support their social, emotional, cognitive and physical development.
• Utilize approaches to learning that reflect each child’s individual interests and needs, build upon families’ interests and needs, and respect the cultural and linguistic traditions of families from diverse backgrounds.
• Structure activities in accordance with the Head Start interdisciplinary service areas and maintain ongoing communication with Content Area Experts around specific child and family goals.

Candidate Qualification:

• BA, AA degree in ECE or Child Development Associate (CDA) credential or related field preferred.
• Minimum High School Diploma and advanced schooling in human service related field; Bachelor’s Degree preferred.
• 2 years work experience in related field.
• Demonstrated commitment and/or ability to work on behalf of low/moderate income families.
• Knowledge of community resources desired.
• Ability to work well with families and service agencies in the community.
• Driver’s license preferred.
• Some lifting required

Combo Teacher – Head Start

Position Overview:

Provide the full range of Head Start comprehensive services to families of toddlers enrolled in the combination program option, providing bi-monthly home visits to four children weekly, and teaching 2 groups of eight children in the classroom 4 days each week.  Ensure family engagement and school readiness goals are met.

Position Responsibilities (not all-inclusive):

• Prepare and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the cognitive, social, emotional and physical development of the children under one’s supervision.
• Lead teaching team when transitioning children to a new play space, perform head counts aloud upon lining up and a minimum of 2 more times during transition to the new space including each checkpoint.
• Ensure that lesson plans include large and small group activities; that curriculum experiences are developmentally appropriate, anti-bias, and respectful of diversity and promote the self-esteem of each child.
• Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
• Conduct 2 monthly home visits to 8 families of toddlers enrolled in the Early Head Start combination option. In collaboration with an Early Intervention Developmental Educator, work with families to plan and facilitate weekly lesson plans for the classroom.
• Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, home visiting topics, techniques and methods in order to accommodate each child and families unique strengths, interests and needs.
• Utilize approaches to learning that reflect each child’s individual interests and needs, build upon families’ interests and needs, and respect the cultural and linguistic traditions of families from diverse backgrounds.
• Establish mutually respectful partnerships and develop written Family Partnership Agreements that support families’ efforts to reach their goals; ensure that all necessary follow‑up and referrals take place and that families in crisis are referred for needed services.
• In accordance with ACF / EEC standards and based on family need, provide opportunities for parents to be involved in group activities including policy groups such as Parent Committees and Policy Council; ensure that a representative from the Early Head Start combination option is elected to the Head Start and Early Head Start Policy Council in accordance with the Council Bylaws.

Candidate Qualification:

• BA or AA degree in ECE or related field preferred;
• A minimum of an Infant Toddler CDA required.
• MA Department of Early Education and Care Infant-Toddler Teacher Certification.
• Knowledge of community resources desired.
• Demonstrated commitment and/or ability to work on behalf of low/moderate income families.
• Ability to work well with families and service agencies in the community.
• Driver’s License required.

Bus Driver – Head Start

Position Overview:

Transport Head Start children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Performance Standards, Dept. of EEC regulations, as well as Registry of Motor Vehicles (RMV) rules and regulations for school bus transportation.

Position Responsibilities (not all-inclusive):

• In conjunction with Program Director devise transportation schedule in an efficient manner; keep run sheets current.
• Pick up and drop off children in accordance with transportation schedule.
• If child is unable to gain access to a supervised home, return the child to a designated site.
• Assure all children’s files are current and updated as needed.
• Operate the vehicle in a safe and responsible manner at all times.
• Maintain vehicle in good working order including but not limited to fueling, checking fluids, washing and cleaning bus, arranging necessary repairs and meeting inspection requirements of RMV / DPU.
• Maintain vehicle inspection reports, daily vehicle log sheets, phone logs, and any other forms required by the program or Program Director.
• Supervise Bus Aide.

Candidate Qualification:

•  Massachusetts CDL with proper certifications and a DPU Bus Driver’s Certificate
• High School Diploma or equivalency.
• Safe Driving Record.
• Good interpersonal skills with children.
• At least three months of related work experience.

Head Start Lead Teacher (Full time and Part Year)

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all-inclusive):

•  Oversee and Lead all classroom operations and all designated classroom staff.

• Plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
• Ensure that lesson plans include large and small group activities; that curriculum is developmentally appropriate, anti-bias, and respectful of diversity and promotes the self-esteem of each child.
• Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
• Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Complete all record keeping as required by ACF and EEC including but not limited to: children’s files, screening, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, child reviews, and follow-up notes, meal counts.

Candidate Qualification:

• BA in Early Childhood Education OR actively enrolled in such a program to be completed within 6 months plus 3-years of experience as a Teacher.
• Must be Lead Teacher Certified by the MA Department of Early Education and Care.

Head Start Teacher (Full time and Part Year)

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all-inclusive):

• Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
• Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
• Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, work with the Lead Teacher to develop a plan to vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Support the social and emotional development of children; encourage the involvement of Head Start families and support the development of relationships between children and their families.
• Assume the responsibility of the classroom in the absence of the Lead Teacher.
• Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

Candidate Qualification:

• High School Diploma required.
• BA or AA degree in ECE or related field preferred.
• CDA credential, or actively enrolled in a program that will lead to an Associate or Baccalaureate degree, or actively enrolled in a CDA credential program to be completed within 2 years of hire.
• Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
• MA Department of Early Education and Care Preschool Teacher Certified.

Early Head Start Teacher

Position Overview:

Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision. 

Position Responsibilities (not all-inclusive):

• Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, support their emergent literacy, and foster secure attachments to adult caregivers.
• Assist teaching team when transitioning children to a new play space, conduct head counts aloud upon lining up and a minimum of 2 more times during transition to new spaces including each checkpoint.
• Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
• Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
• Assume the responsibility of the classroom in the absence of the Lead Teacher.
• Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

Candidate Qualification:

• High School diploma required.
• Infant Toddler CDA Required; BA or AA degree in ECE or related field preferred.
• Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
• MA Department of Early Education and Care Infant-Toddler Teacher Certification

Head Start Nutrition Assistant

Position Overview:

The general duties and responsibilities of the Food Service Worker are to perform routine manual tasks in the preparation and serving of food and in cleaning and maintaining food service areas.

Position Responsibilities (not all-inclusive):

• Assist in daily food preparation including use of kitchen equipment, knowledge of cooking times and schedule of production in order to ensure timely delivery of meals.
• Aid with transporting meals from the kitchen to the classroom and then from classroom back to kitchen.
• Assist with washing dishes and utensils.
• Be responsible for cleaning equipment, storage, and work areas during the total work day.
• Be responsible for proper storage of food.
• Practice acceptable health and work habits.
• Act as a liaison to communicate nutrition issues to the Nutrition Coordinator.
• Assist classroom staff with cooking projects for special events and classroom nutrition                education.
• Adhere to the NAEYC Professional Code of Ethics and interact in a collegial,   cooperative, and supportive manner with other staff members, parents and children.
• Major functions and responsibilities assigned to each staff person include, minimally: Program management, Child Health and Safety, and Family Community engagement.
• Assist in the management of the program by being vigilant about child health and safety, and supporting  family and community engagement activities.
• Any other duties deemed necessary by the supervisor or Program Director.

Candidate Qualification:

• Dependable, willing to work creating and maintaining cooperative relationships with others.
• Some lifting required.
• Must be able to stand for up to four hours.
• Must be comfortable in small spaces (elevator and walk-ins)