Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 21,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 80 surrounding Norfolk County, South Shore and Metro Boston communities. QCAP’s mission states: “Through partnerships, community engagement, and advocacy, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives”. QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.
If you are interested in a QCAP job opportunity, please send a cover letter outlining your experience for the position and a resume to:
or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169
QCAP seeks a diverse workforce and is an Equal Opportunity Employer.
Housing Property & Maintenance Manager
Oversee daily management of properties including 1509 Hancock Street, affordable housing properties, Southwest Community Food Center (SWCFC) and other specified program sites including Head Start sites. Assure oversight of residential and commercial tenants and physical facilities. Coordinate and implement property management policies and procedures in accordance with QCAP/local/state/federal and lender’s regulations. Must be able to lift 50 pounds unassisted and agree to and pass a criminal background screening as required by funding contracts. Position requires both indoor and outdoor working conditions in various degrees of weather conditions.
- Comply with HOME regulation by conducting annual tenant recertification in residential units and assist with state and local reporting and audits as necessary. Prepare and maintain organized and accurate records and reports including but not limited to, tenant files, vendor check requests for submission to the fiscal department, and time allocations.
- Provide requested information for the development of the facility, and property budgets. Ensure that spending is in compliance with budgets, monitor spending on a monthly basis, make recommendations for budget revisions and capital needs including application for CDBG (and other) funding where applicable. Evaluate technical aspects of property & facility repairs, maintenance and equipment. Procure materials, contracts and services in compliance with all QCAP / Funding source procurement procedures.
- Maintain property rent rolls. Assure all units are fully occupied including outreach, screening, collection and leases in compliance with all policies and procedures. Perform annual unit inspections of all housing units, ensuring provisions of the lease are being followed and buildings are in good condition. Prepare and distribute annual lease renewals and maintain affordable housing waiting list, including the annual update.
- Responsible for management of 24/7 emergency coverage system.
- Bachelor’s Degree required. 5 years’ experience in a responsible property management position which includes supervisory experience of technical components and personnel.
- Strong knowledge of principles of commercial and residential property management and housing subsidies and related contractual and lease obligations. Knowledge of HUD HOME program preferred.
- Ability to represent agency and program in a professional manner to clients, funders, public.
- Ability to understand program budgets; including ability to efficiently use Microsoft Office Suite and customized software programs.
- Excellent organization, written and verbal communication skills. Solid mathematical skills.
- Driver’s license and ability to independently travel to all sites.
Family & Provider Specialist
Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.
- Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.
- Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resources.
- Demonstrated ability to perform math calculations and work with computerized databases and customized software programs.
- Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.
- Bachelor’s Degree in Education or related field.
- 3 years-related work experience
- Ability to understand complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations.
- Excellent organization, written and verbal communication skills.
- Commitment to working on behalf of clients of all income levels.
- Bilingual speaker preferred.
Child & Family Engagement Specialist
Under the supervision of the Program Director, is responsible for the day to day operation of information, referral, and family services including those funded by the Dept. of Early Education & Care (EEC) through the Coordinated Family and Community Engagement (CFCE) Grant.
- Responsible for the direct services of the CFCE programs to include: understanding of CFCE grant, assistance with grant writing, and monitoring contract compliance of subcontractors and consultants.
- Participation in planning CFCE council meetings; ensure meetings occur on a regular basis and that the council is actively involved in programs and policy issues. Report to councils on development in early childhood programs and policy.
- Outreach to the community to educate all families about CFCE programming.
- Development of family support programming, to include parent child playgroups, family events and literacy activities, newsletters and website.
- Assure the public and corporate information & referral services are performed in a timely manner, including individual counseling with callers, consultation and consumer education to families on resources & available services and complete intake procedures of all clients.
- 3 – 5 years of experience in early education and care, family services program or related field. Bachelor’s Degree preferred
- Excellent interpersonal skills, including demonstrated ability to build relationships with diverse constituencies, maintain community partnerships and work collaboratively with community members.
- Excellent computer skills (spreadsheet, word processing, data base management programs.
Transport children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Transportation Performance Standards as well as Registry of Motor Vehicles (RMV) and Department of Public Utilities (DPU) rules and regulations for school bus transportation. Must have MA CDL with proper certifications and a DPU Bus Driver’s Certificate, safe driving record and ability to lift up to 50 lbs.
This position is a 25/52 part-time position. Under the supervision of the Lead Teacher, assist Lead Teacher and Teacher to plan and implement a developmentally appropriate curriculum that enhances the family engagement and school readiness goals including approaches to learning, social and emotional development, language and literacy, cognition (mathematics development and scientific reasoning), and perceptual motor and physical development of the children under one’s supervision.
• Assist teaching team with a variety of tasks including but not limited to: supervision of the children, preparation of materials/food, upkeep and cleanliness of the classroom.
• Report incidents or children’s illness to the teaching team and document in the child’s file; assist teaching team with documentation of anecdotal notes.
• Maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
• Vary interactions with children in order to accommodate each child’s unique strengths, interests and needs while maintaining a respectful attitude that promotes the self-esteem of the child.
• Assist teaching team when transitioning children to a new play space; headcounts are performed aloud upon lining up and a minimum of two more times during transition to the new space, including each checkpoint.
• Must have a high school diploma or equivalent; must work at all times under the direct supervision of at least a Teacher qualified staff person.
• At least a child development associate credential; or enrolled in a program leading to an associate or baccalaureate degree; or enrolled in a child development associate credential program to be completed within 2 years.
Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including the cognitive, social, emotional and physical development of the children under one’s supervision. Create and implement lesson plans which include large and small group activities. Maintain safe, healthy learning environment in compliance with ACF and EEC regulations and complete all record keeping requirements. Participate in staff, team and supervision meetings. Adhere to the NAEYC Professional code of Ethics, QCAP Head Start Standard of Conduct and interact in a collegial, cooperative and supportive manner with all other staff members, parents and children.
Assist the Lead Teacher to Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including the cognitive, social, emotional and physical development of the children under one’s supervision. Create and implement lesson plans which include large and small group activities. Maintain safe, healthy learning environment in compliance with ACF and EEC regulations and complete all record keeping requirements. Participate in staff, team and supervision meetings. Adhere to the NAEYC Professional code of Ethics, QCAP Head Start Standard of Conduct and interact in a collegial, cooperative and supportive manner with all other staff members, parents and children.
EHS – Lead Teacher
Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including the cognitive, social, emotional and physical development of the children under one’s supervision. Must have BA or AA degree in ECE or related field preferred; Minimum of an Infant Toddler CDA required; EEC Infant-Toddler Lead Teacher Certification.
EHS – Teacher
Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including the cognitive, social, emotional and physical development of the children under one’s supervision. Must have BA or AA degree in ECE or related field preferred; a minimum of an Infant Toddler CDA required; EEC Infant-Toddler Teacher Certification.
Family Service Worker
Establish mutually respectful partnerships with Head Start/Early Head Start families in order to promote their participation in the program and their children’s education, support access to available services and resources and assist families to work towards increased self-sufficiency.
- Schedule and conduct home visits to carry out the Partnership Planning process as needed.
- Ensure that all necessary follow‑up and referrals take place and that families in crisis are referred for needed services immediately.
- Provide experiences and activities for families that support and enhance parents’ role as the principal influence in their children’s education including opportunities for children and families to participate in family literacy services; ensure that experiences and activities are respectful of the culture, traditions, lifestyle, language and values of each family and community.
- Prepare and maintain child/family files and report forms accurately, thoroughly and on a timely basis as required by ACF/EEC and all other funding sources.
- Plan and develop a communication system among staff and families in order to assure family and program issues are appropriately communicated and action plans are carried out.
- Must have a credential or certification in social work, human services, family services, counseling or a related field within eighteen months of hire
- 2 years-related work experience
- Knowledge of Community Resources desired
- Ability to work well with diverse families and service agencies in the community
- Ability to independently travel to all program sites or other meeting locations (MA driver’s license preferred)
Client Service Specialist
Provide comprehensive intake, assessment, and case management services to clients in order to improve their economic self-sufficiency. Provide outreach services within community to assure eligible residents are enrolled in QCAP’s Energy Programs.
- Perform face to face intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client. Gather client information, identify needed services, and facilitate referral and assist clients with application processes.
- Develop and maintain a current resource manual of QCAP’s service area and contiguous areas and use to provide information, outreach and referral to resources and programs.
- Provide community outreach to different social service agencies to systematically and continually inform the community of available Energy and QCAP programs. Actively participate in QCAP’s “Community Outreach Network”.
- High School Diploma (or equivalent) with five years directly related experience. Associates or Bachelor’s Degree in Social Work/Human Services preferred.
- Demonstrated ability to conduct effective client interviews and develop client case management plans and to document plans and client outcomes.
- Demonstrated knowledge of community resources available to low income households.
- Ability to understand and interpret complex government guidelines and regulations.
- Strong computer skills, including experience working with database, word processing and spreadsheet applications.
- Ability to independently travel to all program sites or other meeting locations (MA driver’s license preferred).
Appliance Management Program (AMP) Auditor
Perform Appliance Management Program (AMP) audits, educating clients about energy conservation measures, and completing related programs administrative duties.
- Perform comprehensive assessments on income eligible homes by assessing home’s electrical appliance efficiency.
- Make efficiency improvement recommendations
- Install energy efficient products and educate clients on efficiency measures.
- Be responsible for scheduling appointments, maintain program records according to established standards and complete related program administrative duties.
- Requires High School diploma or equivalent and experience in building trade or construction.
- Must have effective computer, organizational and customer service skills.
- Must have valid Massachusetts driver’s license, reliable transportation to non-public transportation locations.
- Pass a required background check.
Home Inspection – Energy Efficiency Specialist
Provide technical services to QCAP’s Energy Conservation Programs ensuring that the programs meet all contractual, production and technical obligations. Provide client education about energy conservation measures and services to help reduce financial heating burdens.
- Conduct appointment scheduling; heating system inspections, energy weatherization audits, in-process and post Quality Control inspections.
- Respond to emergency no-heat needs of clients; educate clients about energy conservation, and complete related program administrative duties.
- Evaluate all weatherization and heating system needs of homes, including properly identifying house type and energy usage characteristics, measure and determine the amount and type of weatherization work needed, identify health and safety issues, monitor and improve contractor performance of installed measures, maintain program records according to established standards.
- Requires High School diploma or equivalent and two years related experience. Must become DOE Certified Auditor within 6 months from hire. Oil Burner Technician or DOE Certification preferred.
- Candidate must have strong computer skills, organizational, and customer service skills; ability to communicate complex technical and program information; and demonstrated commitment to working on behalf of people of all income levels.
- Ability to independently travel to all client sites or other meeting locations (MA driver’s license preferred).
- Pass a required background check.