Job Openings

Incorporated in 1965, Quincy Community Action Programs, Inc. (QCAP) is a not for profit community action agency serving over 21,000 unduplicated people from Quincy, Weymouth, Braintree, Milton, Hull, and more than 80 surrounding Norfolk County, South Shore and Metro Boston communities.  QCAP’s mission states: “Through partnerships, community engagement, and advocacy, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives”.  QCAP operates a variety of programs that help low and moderate income residents including: Affordable Housing Development & Property Management, First Time Homebuyer Education/Assistance, Mortgage Foreclosure Counseling, Tenant/Landlord Counseling and Homelessness Prevention; Head Start Early Care and Education; Fuel Assistance and Energy Conservation; Community Care for Kids (Child Care Resource & Referral Program and Family Engagement Programs); South West Community Food Center; and Adult Basic Education/ESOL & Workforce Development, Financial REACH Center and Free Tax Preparation.

If you are interested in a QCAP job opportunity, please send a cover letter outlining your experience for the position and a resume to:

JOBS@QCAP.ORG
or mail to:
Quincy Community Action Programs, Inc.
Attn: Human Resources
1509 Hancock Street
Quincy, MA 02169

QCAP seeks a diverse workforce and is an Equal Opportunity Employer.


Census Coordinator:

Position Overview:
Responsible for working in partnership with City of Quincy’s Complete Count Initiative and other local agencies to ensure all Quincy residents are informed about the Census process. Duties include working across all QCAP programs to help educate staff, clients, and the community-at-large about the importance of completing the Census and to work directly with QCAP clients to complete the Census online, by phone, and through the paper form. Part-time position between February and June 2020.

Position Responsibilities (not all inclusive):
•Coordinate with the City of Quincy’s Complete Count Committee, Mass Equity, community organizations, and community leaders’ efforts to promote the Census and motivate Quincy’s diverse population to respond to it.
•Provide presentations to QCAP staff and community groups about the importance of the Census and the process to complete the form.
•Provide direct client assistance in filling out the Census at QCAP’s Main Office, Head Start Location, and the Southwest Community Food Center.
•Coordinate Census Day activities at QCAP’s Main Office and QCAP’s Head Start Location.

Candidate Qualification:
•Minimum of High School Diploma or equivalency and 2 years of experience or Associates Degree in related field and 1year experience – in a customer service related field particularly assisting low income clients.
•Excellent written and verbal communication skills and ability to work effectively with eligible clients; sensitivity to clients of all income levels.
•Excellent soft skills including maintaining positive, professional interactions with employees, elected officials, and the public.
•Computer skills – MS Word, Excel, PowerPoint, database usage.
•Excellent organization skills and ability to manage multiple responsibilities; motivated and self-directed.
•Bilingual proficiency is preferred.
•Travel within Quincy is required.

Family Engagement Coordinator:

Position Overview:

To implement family engagement, support services to all Head Start/Early Head Start families within the framework of agency policies and procedures and funding source regulations.

Position Responsibilities (not all-inclusive):

  • Oversee, develop and implement program systems that assure the health and safety and help to develop and oversee the implementation of family and community engagement, support and social services to Head Start/Early Head Start families in accordance with HHS/ACF and all other funding source regulations.
  • Provide experiences and activities for parents that support and enhance parents’ role as the principal influence in their children’s education. Coordinate parent training opportunities that include opportunities for children and families to participate in family literacy services; coordinate and oversee activities for men involved in the lives of Head Start/Early Head Start children.
  • Provide parents opportunities to be involved in group activities, including policy groups; ensure that each Parent Committee elects representation to the Head Start and Early Head Start Policy Council in accordance with HHS/ACF standards and the Council Bylaws and facilitate the work of the Council through ongoing support to elected representatives and officers.
  • Assist families to access community resources through program. Assure that all necessary follow up and referrals take place and that families in crisis are referred for needed services.
  • Supervise family service staff and any social work interns assigned to the program; provide training in the family partnership building process and assure that all families funded by HHS/ACF complete a Family Partnership Agreement and that follow-ups are completed.

Candidate Qualification:

  • Bachelor’s Degree in Social Work or related field required; Master’s degree in social work and LICSW preferred.
  • Minimum 3 years’ experience in responsible management position including supervisory     experience; 5 years of experience in human services.
  • Excellent written and verbal communication skills; excellent computer skills (word processing, data base management).

Nutrition Coordinator:

Position Overview:
Under the supervision of the Program Director, plan, implement and supervise all activities related to the nutrition component of the program and perform specific administrative duties as assigned and in compliance with all funding requirements.

Position Responsibilities (not all inclusive):
• In accordance with any Federal, State or local sanitary regulations or nutritional requirements, assure all children are provided with appropriately timed breakfast, lunch and snacks.
• Assure all food services record keeping and accounting is updated per (USDA) Child and Adult Food Care Program (CACFP) requirements.
• Train and supervise staff in providing nutrition related learning experiences for children, and in developing competence in food budgeting, purchasing, storage, menu planning and food preparation as well as staff training to meet USDA Child Care Food Program requirements.
• Complete nutrition assessment of Head Start/Early Head Start families and work with Head Start/Early Head Start staff to provide for individual feeding needs of each child and support for pregnant and lactating mothers in collaboration with other community resources such as WIC.
• Identify children with abnormal nutrition values (overweight, underweight, and anemia) and/or food intolerances. When indicated, develop written Nutrition Service Plans that address each child’s individual strengths and needs as defined by parents, staff, and documented health data and provide follow-up as needed. If applicable, build upon pre-existing family plans from other community agencies.
• Partner with family service staff and/or Family Resource Specialist and families to help families develop nutrition awareness, menu planning and food preparation skills and low-cost nutritionally sound recipes.
• Negotiate food service contracts.
• Establish on-going collaborative relationships with community organizations to support the optimal nutritional status of low-income children and families.

Candidate Qualification:
• Bachelor’s Degree in Nutrition or related field required. Registered dietitian preferred.
• Requires one year of related and /or applicable work experience
• Preferred experience working with USDA Child Nutrition Program (Summer Food Service
• Program, National School Lunch Program, Child & Adult Care Food)

Family & Provider Specialist

Position Overview:
Under the supervision of the Billing & Provider Coordinator, responsible for providing comprehensive information, referral, and follow-up services to families; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources.

Position Responsibilities (not all inclusive):
•Assist families with assessing child care needs and selecting quality child care; verifying eligibility for subsidy.
•Provide comprehensive information, referrals, and follow-up services to families; maintain accurate records and update resources.
•Demonstrated ability to perform math calculations and work with computerized databases and customized software programs.
•Maintain current knowledge of applicable Early Education and Care (EEC) regulations and policies, childcare provider databases and other community resources.

Candidate Qualification:
•Bachelor’s Degree in Education or related field.
•3 years-related work experience
•Ability to understand complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations.
•Excellent organization, written and verbal communication skills.
•Commitment to working on behalf of clients of all income levels.
•Bilingual speaker preferred.

Bus Driver

Position Overview:
Transport children in a safe and timely manner in accordance with the Administration for Children and Families (ACF) Performance Standards, Dept. of EEC regulations, as well as Registry of Motor Vehicles (RMV) rules and regulations for school bus transportation.

Position Responsibilities (not all inclusive):
•In conjunction with Program Director devise transportation schedule in an efficient manner; keep run sheets current.
•Pick up and drop off children in accordance with transportation schedule.
•If child is unable to gain access to a supervised home, return the child to a designated site.
•Assure all children’s files are current and updated as needed.
•Operate the vehicle in a safe and responsible manner at all times.
•Maintain vehicle in good working order including but not limited to fueling, checking fluids, washing and cleaning bus, arranging necessary repairs and meeting inspection requirements of RMV / DPU.
•Maintain vehicle inspection reports, daily vehicle log sheets, phone logs, and any other forms required by the program or Program Director.
•Supervise Bus Aide.

Candidate Qualification:
•Massachusetts CDL with proper certifications and a DPU Bus Driver’s Certificate
•High School Diploma or equivalency.
•Safe Driving Record.
•Good interpersonal skills with children.
•At least three months of related work experience.

Lead Teacher (Full time and Part Year)

Position Overview:
Plan and implement a developmentally appropriate program/curriculum that meets family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all inclusive):
•Oversee and Lead all classroom operations and all designated classroom staff.
•Plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
•Ensure that lesson plans include large and small group activities; that curriculum is developmentally appropriate, anti-bias, and respectful of diversity and promotes the self-esteem of each child.
•Establish and maintain a safe, healthy learning environment in compliance with ACF and EEC health and safety and sanitary regulations.
•Screen children within 45 days of enrollment; observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
•Complete all record keeping as required by ACF and EEC including but not limited to: children’s files, screening, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, child reviews, and follow-up notes, meal counts.

Candidate Qualification:
•BA in Early Childhood Education OR actively enrolled in such a program to be completed within 6 months plus 3-years of experience as a Teacher.
•Must be Lead Teacher Certified by the MA Department of Early Education and Care.

Teacher (Full time and Part Year)

Position Overview:
Plan and implement a developmentally appropriate program/curriculum that enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision.

Position Responsibilities (not all-inclusive):
•Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, including improving children’s readiness for school by developing their literacy and phonemic, print and numeracy awareness; and their understanding and use of language including an increasingly complex and varied vocabulary, appreciation of books, and problem solving abilities.
•Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
•Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, work with the Lead Teacher to develop a plan to vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
•Support the social and emotional development of children; encourage the involvement of Head Start families and support the development of relationships between children and their families.
•Assume the responsibility of the classroom in the absence of the Lead Teacher.
•Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

Candidate Qualification:
•High School Diploma required.
•BA or AA degree in ECE or related field preferred.
•CDA credential, or actively enrolled in a program that will lead to an Associate or Baccalaureate degree, or actively enrolled in a CDA credential program to be completed within 2 years of hire.
•Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
•MA Department of Early Education and Care Preschool Teacher Certified.

EHS – Teacher

Position Overview:
Plan and implement a developmentally appropriate program/curriculum that provides a nurturing, safe environment for toddlers and enhances the family engagement and school readiness goals including Approaches to learning, Social and Emotional Development, Language and Literacy, Cognition (Mathematics Development and Scientific Reasoning) and Perceptual Motor, and Physical Development of the children under one’s supervision

Position Responsibilities (not all inclusive):
•Assist the Lead Teacher to plan and implement learning experiences that advance the intellectual and physical development of children, support their emergent literacy, and foster secure attachments to adult caregivers.
•Assist teaching team when transitioning children to a new play space, conduct head counts aloud upon lining up and a minimum of 2 more times during transition to new spaces including each checkpoint.
•Under the direction of the Lead Teacher, implement lesson plans that include large and small group activities; curriculum that is developmentally appropriate, anti-bias, and respectful of diversity and that promotes the self-esteem of each child.
•Observe and assess children on an ongoing basis and monitor children’s progress over time; using this information, vary teaching materials, techniques and methods in order to accommodate each child’s unique strengths, interests and needs.
•Assume the responsibility of the classroom in the absence of the Lead Teacher.
•Assist the Lead Teacher to complete all record keeping as required by ACF and EEC including but not limited to: children’s files, injury and incident reports, family reports, lesson plans, ongoing goal, contact and attendance sheets, CACFP documentation, case conference concern, and follow-up notes.

Candidate Qualification:
•High School diploma required.
•Infant Toddler CDA Required; BA or AA degree in ECE or related field preferred.
•Minimum three (3) months early childhood work experience with a BA or nine (9) months early childhood work experience without a BA.
•MA Department of Early Education and Care Infant-Toddler Teacher Certification.

Intake Specialist

Position Overview:
Serve as clients’ first line of contact with the Energy department. Respond to phone or in-person requests for assistance and/or information and conduct new applicant intake. Assist first time applicants, respond to phone inquiries, and schedule LIHEAP and Energy Conservation appointments. Provide support to Energy department staff for a variety of projects and perform clerical duties for department as necessary.

Position Responsibilities (not all inclusive):
• Assist first time applicants with completing required Fuel Assistance forms and QCAP intake including:
    o educating clients regarding program guidelines, documentation requirements, eligibility determination process, and benefits distribution;
    o conducting a case by case assessment to determine eligibility documents required to complete application;
    o performing data entry of applicant information at the time of intake to insure timely processing of applications.                                           • Provide clients with written notice of additional documentation required as needed at intake only.
• Maintain current knowledge of area services and resources, and provide clients with appropriate information and referral. Use agency intake and referral process for directing clients to additional services.
• Maintain and update new client intake schedule.
• Serve as department receptionist, responding to telephone and in-person requests for information. Screen and direct client inquiries to appropriate staff person.
• Maintain current and detailed knowledge of QCAP and Energy program guidelines, eligibility requirements and regulations, and respond directly client inquiries.

Candidate Qualification:
• A High School Diploma or equivalent.
• Minimum of one years’ experience in human or customer services, or related field.
• Ability to understand and interpret complex government guidelines and regulations.
• Strong computer skills, including experience working with database, word processing and spreadsheet applications.
• Excellent communication and interpersonal skills.
• Bilingual a plus.

Client Service Specialist

Position Overview:

Provide comprehensive intake, assessment, and case management services to clients in order to improve their economic self-sufficiency. Provide outreach services within community to assure eligible residents are enrolled in QCAP’s Energy Programs.

Position Responsibilities (not all-inclusive):

  • Perform face to face intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client. Gather client information, identify needed services, and facilitate referral and assist clients with application processes.
  • Develop and maintain a current resource manual of QCAP’s service area and contiguous areas and use to provide information, outreach and referral to resources and programs.
  • Provide community outreach to different social service agencies to systematically and continually inform the community of available Energy and QCAP programs. Actively participate in QCAP’s “Community Outreach Network”.

Candidate Qualification:

  • High School Diploma (or equivalent) with five years directly related experience. Associates or Bachelor’s Degree in Social Work/Human Services preferred.
  • Demonstrated ability to conduct effective client interviews and develop client case management plans and to document plans and client outcomes.
  • Demonstrated knowledge of community resources available to low income households.
  • Ability to understand and interpret complex government guidelines and regulations.
  • Strong computer skills, including experience working with database, word processing and spreadsheet applications.
  • Ability to independently travel to all program sites or other meeting locations (MA driver’s license preferred).

Home Weatherization Inspector – Energy Efficiency Specialist

Position Overview:

Provide technical services to QCAP’s Energy Conservation Programs ensuring that the programs meet all contractual, production and technical obligations. Provide client education about energy conservation measures and services to help reduce financial heating burdens.

Position Responsibilities (not all-inclusive):

  • Conduct appointment scheduling; heating system inspections, energy weatherization audits, in-process and post Quality Control inspections.
  • Respond to emergency no-heat needs of clients; educate clients about energy conservation, and complete related program administrative duties.
  • Evaluate all weatherization and heating system needs of homes, including properly identifying house type and energy usage characteristics, measure and determine the amount and type of weatherization work needed, identify health and safety issues, monitor and improve contractor performance of installed measures, maintain program records according to established standards.

Candidate Qualification:

  • Requires High School diploma or equivalent and two years related experience. Must become DOE Certified Auditor within 6 months from hire. Oil Burner Technician or DOE Certification preferred.
  • Candidate must have strong computer skills, organizational, and customer service skills; ability to communicate complex technical and program information; and demonstrated commitment to working on behalf of people of all income levels.
  • Ability to independently travel to all client sites or other meeting locations (MA driver’s license preferred).
  • Pass a required background check.

Property & Facility Manager

Position Overview:
Oversee daily management of properties including 1509 Hancock Street, affordable housing properties, Southwest Community Food Center (SWCFC) and other specified program sites including Head Start sites. Assure oversight of commercial and residential tenants and physical facilities. Coordinate and implement property management policies and procedures in accordance with QCAP/local/state/federal and lender’s regulations. Must be able to lift 50 pounds unassisted and agree to and pass a criminal background screening as required by funding contracts. Position requires both indoor and outdoor working conditions in various degrees of weather conditions.

Position Responsibilities (not all inclusive):
• Comply with HOME regulation by conducting annual tenant recertification in residential units and assist with state and local reporting and audits as necessary. Prepare and maintain organized and accurate records and reports including but not limited to, tenant files, vendor check requests for submission to the fiscal department, and time allocations.
• Provide requested information for the development of the facility, and property budgets. Ensure that spending is in compliance with budgets, monitor spending on a monthly basis, make recommendations for budget revisions and capital needs including application for CDBG (and other) funding where applicable. Evaluate technical aspects of property & facility repairs, maintenance and equipment. Procure materials, contracts and services in compliance with all QCAP / Funding source procurement procedures.
• Maintain property rent rolls. Assure all units are fully occupied including outreach, screening, collection and leases in compliance with all policies and procedures. Perform annual unit inspections of all housing units, ensuring provisions of the lease are being followed and buildings are in good condition. Prepare and distribute annual lease renewals and maintain affordable housing waiting list, including the annual update.
• Responsible for management of 24/7 emergency coverage system.

Candidate Qualification:
• Bachelor’s Degree required. 5 years’ experience in a responsible property management position which includes supervisory experience of technical components and personnel.
• Strong knowledge of principles of commercial and residential property management and housing subsidies and related contractual and lease obligations. Knowledge of HUD HOME program preferred.
• Ability to represent agency and program in a professional manner to clients, funders, public.
• Ability to understand program budgets; including ability to efficiently use Microsoft Office Suite and customized software programs.
• Good organizational skills and solid mathematical skills.
• Driver’s license and ability to independently travel to all sites.

ESOL – Teacher Subs

Quincy Community Action Programs, Inc. (QCAP) is seeking a candidates to provide ESOL instruction to a diverse student body and to work as a team member to ensure that the program is operated in well-coordinated, coherent and effective manner in accordance with Department of Elementary and Secondary (DESE) and QCAP policies and procedures.  Candidates must have a Bachelor’s degree in Education or other relevant field.

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Southwest Community Food Center remains open for residents in need. Hours: Monday, Tuesday, Thursday, Friday 9:00-4:30, Wednesday 11:00-6:30. Call 617-471-0796.Click here for important COVID-19 Updates from QCAP (5/29/2020)