*Please see this page for up-to-date information on our programs and services during COVID-19.*

QCAP offers a range of Energy Programs that help people save money on their heating costs. The Heating Assistance program helps households by paying a portion of their annual winter heating costs. Energy conservation services help with home improvements that improve efficiency and lower household heating costs. QCAP’s Energy Program serves the towns of Quincy, Weymouth, Braintree, and Milton.

Heat Wave Safety Information

Beat the heat this summer with Heat Wave Safety Tips!

Heating Assistance

To determine if you might be eligible for heating assistance call (617)657-5301 or email to get more information.

For heating emergencies, including heating system emergencies, please contact 617-657-5354.

Heating Assistance signed applications may be submitted only by mail or dropped in QCAP’s secure locked drop box. Supporting documents may be sent in by email (, fax (information below), mail or dropped in QCAP’s secure locked drop box. The drop box is located at 1511 Hancock Street, Quincy, MA. 02169 and available between 8:30am and 5:00pm. You must sign your application when you return it.

Heating Assistance Applications and documents may be submitted by:

  • Mail: QCAP Energy Program, 1509 Hancock Street, Quincy, MA. 02169
  • Email:
  • Fax: (617) 657-0096
  • Secure Dropbox for QCAP Clients: Located at 1511 Hancock Street, Quincy, MA. 02169
    • This is a secure and confidential drop box available if you prefer to drop off your application. Access to the drop box is available Monday-Friday between 8:30am and 5:00pm, drop your full application packet in QCAP’s locked drop box.  

No matter what type of heating system you have, QCAP’s Heating Assistance program can help you pay your winter heating bills. This can include helping tenants with heat included in their rent. The program helps with heating costs for the months of November through April. We make payments right to your heating company up to a maximum benefit level.

New applicants may apply for the heating season 2020-2021 by calling QCAP’s Energy Program for an appointment at 617-657-5301. Returning customers will receive their applications in the mail. Heating assistance is for low-income households in the towns of Quincy, Weymouth, Braintree, and Milton with incomes at or below 60% of the estimated state median income. Click here for the Heating Assistance Program income eligibility chart: 2020-2021 Heating Assistance Program.

For individuals and families outside of QCAP’s service area, find the local energy assistance program nearest to you at the Massachusetts Department of Housing and Community Development.

Have questions about applying for Heating Assistance? To read answers to some frequently asked questions, click here.

Utility Discounts

If you qualify for heating assistance you may also get discounts on your National Grid and Eversource bills. Braintree Electric Light Department (BELD) does not offer a discount. Heating Assistance staff will notify these companies of your eligibility and the discount will be applied to your account. The discounts can save you up to 36% on your gas and/or electric bills.

You may also learn more about the low-income rates by visiting the utility websites:



Heating System Repair & Replacement

Homeowners who receive heating assistance can also get help to repair or even replace inefficient or inoperable heating systems. Regular clean, tune and evaluation services are also available to keep your heating system in good working order.

Energy Conservation

Homeowners and renters eligible for heating assistance can access a variety of weatherization services to help make their homes energy efficient. QCAP will conduct a free energy audit of your home to find air leaks and arrange for a contractor to perform needed weatherization work including attic and wall insulation, weather stripping, and air sealing.

Utility Sponsored Energy Conservation Programs

QCAP works cooperatively with local utility companies to offer special energy conservation programs designed to reduce your utility bills and help you conserve energy. Services include weatherization and heating system replacements for National Grid, Eversource, and BELD customers. In addition, National Grid and Eversource customers can learn how to save energy and money through a free appliance and electric usage audit. You will also receive free energy efficient light bulbs, and possibly a new refrigerator, air conditioner, dehumidifier, and washing machine if yours are high-energy users.

*COVID-19 Update: Appliance Audits can be done remotely or virtually at the Client’s request.